[cisco-voip] Cisco CCM 6.1.2 attendant console password issue

[Ryan Ratliff]

(forgot to copy the list)

This note in the DMA 7.0(1a) User Guide seems to imply it will  
migrate AC data.
http://cisco.com/en/US/docs/voice_ip_comm/cucm/dma/7_0_1/ 
dmaug701a.html#wp54434

If you are finding otherwise I'd definitely open a TAC SR so we can  
look into it in more detail.

Looks like the easy way for it to be skipped is if you never  
configured AC on the pub in Windows.

-Ryan

On Apr 7, 2009, at 10:57 AM, Jason Aarons (US) wrote:

I find the CallManager 6x/7x Attendant Console more difficult to  
setup than 4x. Customers can’t seem to figure it out…maybe a better  
AC Wizard for 8x?

I also wonder why if AC is working in 4.X why 7.0(2) DMA doesn’t  
migrate or complete the AC setup process.  Is this a bug?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of FrogOnDSCP46EF
Sent: Tuesday, April 07, 2009 10:51 AM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco CCM 6.1.2 attendant console password  
issue

Thanks Ryan. Answers are embedded below:
On Tue, Apr 7, 2009 at 12:15 AM, Ryan Ratliff <rratliff at cisco.com>  
wrote:
Are you setting an AC user via Application->Cisco Unified CM  
Attendant Console?

YES - that correct


That is for the username/password that the PC clients use to login,  
not that the service itself uses.

Yes, if I change that "AC" user password to something like "password"  
- Console operator can't login. However if I set that password to  
12345 then no issues - Aconsole user can login.


The default password of 12345 is for the AC jtapi user (application  
user).  AC actually reads this password from the database at service  
start so you can set it to be whatever you want and it should just work.

That means AC jtapi user in Application User section must be  
identical to the  one configured in ->Cisco Unified CM Acon> AC user?

Then is the application user moved from traditional (CCM4x days) \etc 
\ACServer.property> JTAPI_PASSWORD = passowrd ?<-Hash value of  
acenc.exe <password> ?


-Ryan


On Apr 4, 2009, at 10:57 PM, FrogOnDSCP46EF wrote:

I have just installed AC on user PC from CCM612 plugin.
Everything works but the AC password I have in CCM won't work. But  
when I put default password i.e. 12345 AC it works :)

username:ac pass:12345 works. (i had to change AC user pass to 12345  
in CCM)

username:ac pass:password (set in ccm under ac section) doepsn't work.

Can anyone explain why its working on default password but not other  
than default?



-- 
Smile, you'll save someone else's day!
Frog
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-- 
Smile, you'll save someone else's day!
Frog


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