[cisco-voip] Testing New Firmware on a Single Phone

[Jeff Ruttman]

Thanks Ryan.  

 

I'm going with the cop.sgn file.  But you know...the readmes for both
.cop and cop.sgn files say, "This firmware version is supported on Cisco
Unified CallManager Release 5.0 and higher, and Cisco Unified
CallManager Releases 4.2, 4.1, 4.0, and 3.3."  Not very helpful there.  

 

The descriptions differ like this:

For the .cop = 7911/7906 SCCP IP Phone load - Compatible CUCM Versions:
5.0(1), 5.0(2), 5.0(3)

For the cop.sgn = 7911/7906 SCCP IP Phone load - Compatible CUCM
Versions: 5.0(4)+

 

So I guess the "+" is the clue to which file to use, the cop.sgn.  Seems
like it would be easy to simply list the compatible CUCM versions.  But
that's just me, I guess.  

 

Still, all you say, Ryan, should do it for me.  Much appreciated.

 

jeff

________________________________

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, April 08, 2009 12:46 PM
To: Jeff Ruttman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Testing New Firmware on a Single Phone

 

Inline below...  You're in the stadium at least, but not really on the
right track.

-Ryan

 

On Apr 8, 2009, at 11:53 AM, Jeff Ruttman wrote:

 

Greetings,

 I want to try the newest firmware for a 7911.  Am I on the right track
with the following procedure?

We're on CCM 6.1.

I downloaded 2 files:  cmterm-7911_7906-sccp.8-4-4.cop.sgn and
cmterm-7911_7906-sccp.8-4-4.cop.  Which do I use?

RR>If you look at the page where you downloaded these files only one of
them will be listed as compatible with CUCM 6.x.   

With the correct file, I go to OS Admin, Software Upgrades > TFTP File
Management.  I browse to the proper file and upload to the root
directory of my pub.

RR>Not at all.  TFTP File Management is for uploading individual files
to the TFTP server.  The .cop and .cop.sgn files are install packages
that are installed just like an upgrade.

Restart TFTP service.

RR>Correct

Go to my test phone in CCM Admin and fill in the Phone Load Name field.
But what name do I put in there?  It won't be the name of the file I
downloaded, I believe.  If I look through the root using TFTP File
Management, I assume I'll find a file named nearly the same as the one I
downloaded, no?  Would that be the proper name to enter on my test
phone?

RR>Yes and no.  See below for details. 

And finally if I wanted all our 7911 phones to use the new firmware, do
I simply edit Load Information field in Device>Device Settings>Device
Defaults field and then reset all our 7911s?

RR>Simply installing the phone load will update device defaults for you.
If you don't want it to apply to all of the phones of that model then
before you install the new load jot down the current value of device
defaults for that phone model.  After you do the install go back and
change the device defaults page back to what it was originally.  The
value you need to put on the device page for the phone you want to
upgrade is the same value that is set by the install package in device
defaults.  Once you are familiar with the formatting you'll know what to
put there and how it changes with respect to the version of the phone
load.

 

Any comments appreciated!

 

Thanks

jeff

 

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