[cisco-voip] Unity cxn 7.0.2.10000-18 VM PIN and ID issue

[lelio at uoguelph.ca]

There is a setting which controls asking for userid when incorrect pin  
is entered. I don't have my system handy, but if you search for PIN in  
the help files you should find it quick enough.

Not sure about the hash/pound - I'd try searching the help file. It's  
usually a good start.

Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354

...sent from my iPod - please pardon my fat fingers ;)

[XKJ2000]

On Apr 9, 2009, at 12:07 AM, FrogOnDSCP46EF <ciscoboy2006 at gmail.com>  
wrote:

> Hello guys,
> I have setup Unity Cxn 7 and it works like a charm except few issues  
> which I can't figure out how to fix them.
>
> When I press <MSG> Button on the phone, the Cisco lady says
> "welcome to unity connection blah." >> Pause>> "Enter your pin  
> followed by pound"
> Then I enter my "Correct pin" i.e. 12345 - I can check VM properly -  
> no issue.
>
> But
>
> When I press <MSG> Button on the phone, the Cisco lady says
> "welcome to unity connection blah." >> Pause>> "Enter your pin"
> Then If I enter "In-CORRECT pin" i.e. 3423232323 (not original  
> 12345) -
> >>Cisco lady says "Incorrect pin, Enter your "ID" followed by pound  
> <<<------Here is the problem "A"
> Then if I put again "correct pin" it doesn't take it and cisco lady  
> says "Incorrect user ID",
> again if I enter the Correct pin "1234" then it works :)
>
> So in a nutshell, why Cisco lady is asking me for "entering" my ID,  
> instead of pin on incorrect attempt?
> its asking me like -- enter-pin then enter ID then inter pin then  
> enter id and so on?
> Is it built-in defence mechanism in Unity Cxn? to reduce number of  
> incorrect attempts? can it be turned off so that it will only ask me  
> enter your "PIN" on incorrect.
>
> Second question: Is there any other way (without installing langage  
> pack/locals) change the Cisco lady saying "press pound" to "Press  
> Hash" (enter yoru id followed by Hash) ? I can't see language/local  
> pack for 7.0.2 on CCO.
>
>
> -- 
> Smile, you'll save someone else's day!
> Frog
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip