[cisco-voip] FW: Caller ID

[Jason Aarons (US)]

When the customer dials out he passes 7047474900 to Telco switch but my callerid shows 7047473200 his main billing number.  He opened a ticket with BellSouth/AT&T  Telco who told him the plan/type being wrong causes the wrong number to show up. They used to have 1 main number but now have 3 divisions, each having their own main number and Telco had told him previously these numbers were ready to advertise out PRI. I setup 3 CSSs with Route Lists having external mask.

 

This Telco tech’s advice doesn’t sound right to me, I believe that type/plan doesn’t affect calling party number delivery and Telco person is looking at the wrong thing….Anyone disagree?

 

From: Bobby 
Sent: Tuesday, April 14, 2009 3:19 PM
To: Jason Aarons (US)
Subject: Caller ID

 

I placed a trouble ticket to AT&T on the Caller ID issue.  In looking at our debug they said that the "Plan" and "Type" should be 'national' or 'E164'.  

 

 

 

bay-2811-annex1#

030800: Apr 15 09:47:15.473 DST: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref = 0x1F19

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98397

                Exclusive, Channel 23

        Calling Party Number i = 0x0081, '7047474900'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '19043383245'

                Plan:Unknown, Type:Unknown



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