[cisco-voip] Notification when 911 called
Wes Sisk
wsisk at cisco.com
Wed Apr 15 12:26:13 EDT 2009
CM 6.1 introduces immediately loading of CDR's so 911 should appear in
CAR (car:tbl_billing_data or car:tbl_billing_error in informix) within a
short period of the call being placed. That still requires running a
query/report, it is not notification. Notification still only comes
with CER.
Regards,
Wes
On Wednesday, April 15, 2009 10:55:47 AM, Scott Voll
<svoll.voip at gmail.com> wrote:
> If you have experience in house it should be fairly easy to do. Setup
> your CDR's to SFTP every minute. update your off box DB and search
> the DB each minute to see if anything matches 911 or 9911 (etc) then
> have it SMTP a msesage to whom ever needs to know (eg. person at front
> desk).
>
> or better yet have a cron job that runs on your SFTP server, and
> searches each file that's uploaded and have it SMTP the message to you
> (boy, I'm all excited...... Bill...... I have a job for you =)
>
> One of my counter parts did it with CM 4.1 but i have not tried it
> with CM 6.x yet.
>
> Scott
>
> On Wed, Apr 15, 2009 at 7:07 AM, Erik Potteiger
> <epotteiger at findlaycityschools.org
> <mailto:epotteiger at findlaycityschools.org>> wrote:
>
> Hello,
>
>
>
> We are having at least one 911 hang up per week. I can determine
> who called 911 by searching the extension in the CDR. Is their
> anyway to have an email notification sent out when 911 is dialed?
> I heard you can get this feature with Cisco Emergency Responder
> but I am not sure we can afford to purchase it at this point. If
> I could set this up without buying any other software it would be
> great. If that is not an option does anyone have any software
> they would recommend for 911 dialed notifications?
>
>
>
> Thank you,
>
> Erik
>
>
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