[cisco-voip] Notification when 911 called

Wes Sisk wsisk at cisco.com
Wed Apr 15 12:26:13 EDT 2009


CM 6.1 introduces immediately loading of CDR's so 911 should appear in 
CAR (car:tbl_billing_data or car:tbl_billing_error in informix) within a 
short period of the call being placed.  That still requires running a 
query/report, it is not notification.  Notification still only comes 
with CER.

Regards,
Wes

On Wednesday, April 15, 2009 10:55:47 AM, Scott Voll 
<svoll.voip at gmail.com> wrote:
> If you have experience in house it should be fairly easy to do.  Setup 
> your CDR's to SFTP every minute.  update your off box DB and search 
> the DB each minute to see if anything matches 911 or 9911 (etc) then 
> have it SMTP a msesage to whom ever needs to know (eg. person at front 
> desk).
>  
> or better yet have a cron job that runs on your SFTP server, and 
> searches each file that's uploaded and have it SMTP the message to you 
> (boy, I'm all excited...... Bill...... I have a job for you =)
>  
> One of my counter parts did it with CM 4.1 but i have not tried it 
> with CM 6.x yet.
>  
> Scott
>
> On Wed, Apr 15, 2009 at 7:07 AM, Erik Potteiger 
> <epotteiger at findlaycityschools.org 
> <mailto:epotteiger at findlaycityschools.org>> wrote:
>
>     Hello,
>
>      
>
>     We are having at least one 911 hang up per week.  I can determine
>     who called 911 by searching the extension in the CDR.  Is their
>     anyway to have an email notification sent out when 911 is dialed? 
>     I heard you can get this feature with Cisco Emergency Responder
>     but I am not sure we can afford to purchase it at this point.  If
>     I could set this up without buying any other software it would be
>     great.  If that is not an option does anyone have any software
>     they would recommend for 911 dialed notifications?
>
>      
>
>     Thank you,
>
>     Erik
>
>
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