[cisco-voip] Notification when 911 called

[Lelio Fulgenzi]

A reminder that CDR records are only cut when the call is hung up. If that's OK for you, then no worries. 

There are a few applications out there that will help, including Cistera and IPCelerate . You'll also want to check out Radianta. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Scott Voll" <svoll.voip at gmail.com> 
To: "Erik Potteiger" <epotteiger at findlaycityschools.org> 
Cc: cisco-voip at puck.nether.net 
Sent: Wednesday, April 15, 2009 10:55:47 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Notification when 911 called 


If you have experience in house it should be fairly easy to do. Setup your CDR's to SFTP every minute. update your off box DB and search the DB each minute to see if anything matches 911 or 9911 (etc) then have it SMTP a msesage to whom ever needs to know (eg. person at front desk). 

or better yet have a cron job that runs on your SFTP server, and searches each file that's uploaded and have it SMTP the message to you (boy, I'm all excited...... Bill...... I have a job for you =) 

One of my counter parts did it with CM 4.1 but i have not tried it with CM 6.x yet. 

Scott 


On Wed, Apr 15, 2009 at 7:07 AM, Erik Potteiger < epotteiger at findlaycityschools.org > wrote: 






Hello, 



We are having at least one 911 hang up per week. I can determine who called 911 by searching the extension in the CDR. Is their anyway to have an email notification sent out when 911 is dialed? I heard you can get this feature with Cisco Emergency Responder but I am not sure we can afford to purchase it at this point. If I could set this up without buying any other software it would be great. If that is not an option does anyone have any software they would recommend for 911 dialed notifications? 



Thank you, 

Erik 
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