[cisco-voip] Call Manager - Control Center pages fail to load

[Bob Fronk]

Product Version

6.1.2.1000-13

Platform Version

3.0.0.0-7



Bob Fronk





From: Chris Ward [mailto:chrward at cisco.com]
Sent: Friday, April 24, 2009 3:44 PM
To: Bob Fronk; Wes Sisk
Cc: cisco-voip at puck.nether.net; Dennis Heim
Subject: Re: [cisco-voip] Call Manager - Control Center pages fail to load

You may want to open a TAC case to have them investigate the ServM logs and see what might be making it so busy... Before you reboot.

What is the exact version?

Chris Ward
________________________________
From: Bob Fronk <bob at btrfronk.com>
Date: Fri, 24 Apr 2009 15:39:42 -0400
To: Wes Sisk <wsisk at cisco.com>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>, Dennis Heim <Dennis.Heim at cdw.com>
Subject: Re: [cisco-voip] Call Manager - Control Center pages fail to load

I get "Service Manager is currently busy, please try again in a few minutes" when I run utils service list.

Guess I am headed for a restart of the whole server?

Being a Call Manager Noob... what is the best way to perform a restart either from CLI or Web Interface?



Bob Fronk






From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Friday, April 24, 2009 2:51 PM
To: Bob Fronk
Cc: Dennis Heim; Bill Talley; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Manager - Control Center pages fail to load

Your server sounds very unhappy.  Is database running?
from CLI:
utils service list

is "A Cisco Db" running?

if not, have you recently changed the IP or hostname of the server?

/wes

On Friday, April 24, 2009 1:27:12 PM, Bob Fronk <bob at btrfronk.com> <mailto:bob at btrfronk.com>  wrote:


It is a the Publisher.  (Single Call Manager installation here)


Bob Fronk






From: Dennis Heim [mailto:Dennis.Heim at cdw.com]
Sent: Friday, April 24, 2009 1:24 PM
To: Bob Fronk; Bill Talley
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Call Manager - Control Center pages fail to load

Is this your publisher or a subscriber?


Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com
www.berbee.com <http://www.berbee.com/>


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bob Fronk
Sent: Friday, April 24, 2009 12:50 PM
To: Bill Talley
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Manager - Control Center pages fail to load

I get a "    Service Manager is currently busy, please try again in a few minutes" error

Should I try to restart the Service Manger Service?  What impact will it have on my users?



Bob Fronk






From: Bill Talley [mailto:btalley at gmail.com]
Sent: Friday, April 24, 2009 12:44 PM
To: Bob Fronk
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Manager - Control Center pages fail to load


You can also login to the console, or via ssh and execute the command 'utils services list page'.  Format may be off, but I believe that is the general format.  You can use the '?' after 'utils services' for additional info on starting/restarting individual services.



HTH



Bill

On Fri, Apr 24, 2009 at 11:31 AM, Bob Fronk <bob at btrfronk.com> wrote:

When I go to the Unified Serviceability and select "Tools - Control Center - Network Services" (and Featured services) the "loading please wait" pops up, but them times out after several minutes and gives a "Connection to the Server cannot be established - unknown error"



Is there a way to get around this without restarting the whole Call Manager?



Thanks for helping a Call Manager noob





Bob Fronk












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