[cisco-voip] Call Manager - Control Center pages fail to load

[Wes Sisk]

You are headed for at least a server reboot.  Might be a good time to 
open a Cisco TAC case to get some formal investigation going on.

At this point the database is likely hung, that is the most common 
culprit for ServM hangs.
Database hangs because of a data processing error or corrupt files on disk.

You might want to start downloading the RecoveryCD for your version of 
CM just in case.  If you boot from that it will run an fsck to look for 
errors in the file system.

/Wes

On Friday, April 24, 2009 3:39:42 PM, Bob Fronk <bob at btrfronk.com> wrote:
>
> I get "Service Manager is currently busy, please try again in a few 
> minutes" when I run utils service list.
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> Guess I am headed for a restart of the whole server?
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> Being a Call Manager Noob... what is the best way to perform a restart 
> either from CLI or Web Interface?
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> *Bob Fronk*
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> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Friday, April 24, 2009 2:51 PM
> *To:* Bob Fronk
> *Cc:* Dennis Heim; Bill Talley; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> Your server sounds very unhappy.  Is database running?
> from CLI:
> utils service list
>
> is "A Cisco Db" running?
>
> if not, have you recently changed the IP or hostname of the server?
>
> /wes
>
> On Friday, April 24, 2009 1:27:12 PM, Bob Fronk <bob at btrfronk.com> 
> <mailto:bob at btrfronk.com> wrote:
>
> It is a the Publisher.  (Single Call Manager installation here)
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> *Bob Fronk*
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> *From:* Dennis Heim [mailto:Dennis.Heim at cdw.com]
> *Sent:* Friday, April 24, 2009 1:24 PM
> *To:* Bob Fronk; Bill Talley
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* RE: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> Is this your publisher or a subscriber?
>
>  
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
>
> dennis.heim at cdw.com <mailto:dennis.heim at cdw.com>
> www.berbee.com <http://www.berbee.com/>
>
>  
>
> *From:* cisco-voip-bounces at puck.nether.net 
> <mailto:cisco-voip-bounces at puck.nether.net> 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Bob Fronk
> *Sent:* Friday, April 24, 2009 12:50 PM
> *To:* Bill Talley
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> I get a "    Service Manager is currently busy, please try again in a 
> few minutes" error
>
>  
>
> Should I try to restart the Service Manger Service?  What impact will 
> it have on my users?
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> *Bob Fronk*
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> *From:* Bill Talley [mailto:btalley at gmail.com]
> *Sent:* Friday, April 24, 2009 12:44 PM
> *To:* Bob Fronk
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> You can also login to the console, or via ssh and execute the command 
> 'utils services list page'.  Format may be off, but I believe that is 
> the general format.  You can use the '?' after 'utils services' for 
> additional info on starting/restarting individual services.
>
>  
>
> HTH
>
>  
>
> Bill
>
> On Fri, Apr 24, 2009 at 11:31 AM, Bob Fronk <bob at btrfronk.com 
> <mailto:bob at btrfronk.com>> wrote:
>
> When I go to the Unified Serviceability and select "Tools - Control 
> Center - Network Services" (and Featured services) the "loading please 
> wait" pops up, but them times out after several minutes and gives a 
> "Connection to the Server cannot be established - unknown error"
>
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> Is there a way to get around this without restarting the whole Call 
> Manager?
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> Thanks for helping a Call Manager noob
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> *Bob Fronk*
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