[cisco-voip] Call Manager - Control Center pages fail to load

Fri Apr 24 17:06:40 EDT 2009

honestly, it depends on the unique error condition which your database 
is in. I would not be comfortable making your inference.

by the way, are 'read receipts' really necessary when emailing a rather 
large list?

/wes

On Friday, April 24, 2009 4:51:24 PM, Bob Fronk <bob at btrfronk.com> wrote:
>
> Although I have a backup scheduled every night, I ran a backup 
> manually before I attempt to restart the call manager.  The backup 
> completed successfully.  Would a backup complete if the DB was hung?
>
>  
>
> Still think I will need to restart, but just trying to avoid it.
>
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>
> *Bob Fronk*
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> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Friday, April 24, 2009 4:13 PM
> *To:* Bob Fronk
> *Cc:* Dennis Heim; Bill Talley; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> You are headed for at least a server reboot.  Might be a good time to 
> open a Cisco TAC case to get some formal investigation going on.
>
> At this point the database is likely hung, that is the most common 
> culprit for ServM hangs.
> Database hangs because of a data processing error or corrupt files on 
> disk.
>
> You might want to start downloading the RecoveryCD for your version of 
> CM just in case.  If you boot from that it will run an fsck to look 
> for errors in the file system.
>
> /Wes
>
> On Friday, April 24, 2009 3:39:42 PM, Bob Fronk <bob at btrfronk.com> 
> <mailto:bob at btrfronk.com> wrote:
>
> I get "Service Manager is currently busy, please try again in a few 
> minutes" when I run utils service list.
>
>  
>
> Guess I am headed for a restart of the whole server?
>
>  
>
> Being a Call Manager Noob... what is the best way to perform a restart 
> either from CLI or Web Interface?
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> *Bob Fronk*
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> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Friday, April 24, 2009 2:51 PM
> *To:* Bob Fronk
> *Cc:* Dennis Heim; Bill Talley; cisco-voip at puck.nether.net 
> <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> Your server sounds very unhappy.  Is database running?
> from CLI:
> utils service list
>
> is "A Cisco Db" running?
>
> if not, have you recently changed the IP or hostname of the server?
>
> /wes
>
> On Friday, April 24, 2009 1:27:12 PM, Bob Fronk <bob at btrfronk.com> 
> <mailto:bob at btrfronk.com> wrote:
>
>
> It is a the Publisher.  (Single Call Manager installation here)
>
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> *Bob Fronk*
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> *From:* Dennis Heim [mailto:Dennis.Heim at cdw.com]
> *Sent:* Friday, April 24, 2009 1:24 PM
> *To:* Bob Fronk; Bill Talley
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* RE: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> Is this your publisher or a subscriber?
>
>  
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
>
> dennis.heim at cdw.com <mailto:dennis.heim at cdw.com>
> www.berbee.com <http://www.berbee.com/>
>
>  
>
> *From:* cisco-voip-bounces at puck.nether.net 
> <mailto:cisco-voip-bounces at puck.nether.net> 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Bob Fronk
> *Sent:* Friday, April 24, 2009 12:50 PM
> *To:* Bill Talley
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> I get a "    Service Manager is currently busy, please try again in a 
> few minutes" error
>
>  
>
> Should I try to restart the Service Manger Service?  What impact will 
> it have on my users?
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> *Bob Fronk*
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> *From:* Bill Talley [mailto:btalley at gmail.com]
> *Sent:* Friday, April 24, 2009 12:44 PM
> *To:* Bob Fronk
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Call Manager - Control Center pages fail 
> to load
>
>  
>
> You can also login to the console, or via ssh and execute the command 
> 'utils services list page'.  Format may be off, but I believe that is 
> the general format.  You can use the '?' after 'utils services' for 
> additional info on starting/restarting individual services.
>
>  
>
> HTH
>
>  
>
> Bill
>
> On Fri, Apr 24, 2009 at 11:31 AM, Bob Fronk <bob at btrfronk.com 
> <mailto:bob at btrfronk.com>> wrote:
>
> When I go to the Unified Serviceability and select "Tools - Control 
> Center - Network Services" (and Featured services) the "loading please 
> wait" pops up, but them times out after several minutes and gives a 
> "Connection to the Server cannot be established - unknown error"
>
>  
>
> Is there a way to get around this without restarting the whole Call 
> Manager?
>
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>
> Thanks for helping a Call Manager noob
>
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> *Bob Fronk*
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