[cisco-voip] Fake phones - Call Forwarding?

[Lelio Fulgenzi]

You can do the same with CTI route points, translations and route patterns. Actually, you can do more. And as far as I know, you don't pay licensing costs for either. Route patterns have to route off somewhere, usually using a gateway or trunk, however. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Dane" <dane at pktloss.net> 
To: cisco-voip at puck.nether.net 
Sent: Sunday, April 26, 2009 12:01:55 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Fake phones - Call Forwarding? 

Got a CM 4.1(3) system that I inherited that was setup with a bunch of 
fake phones to do call forwarding on old extensions / DIDs. 

The story is that when they moved buildings they setup a new 
CallManager system with new extensions and DID's for the 
administrative office phones / users. This allowed them to setup and 
test everything in advance. 

When they moved they ported the old DID's over and set up fake phones 
to match the old ext. and then set the CallFwdAll to the users new 
extension. 

There is no easy way of mapping old DID's to the new ones. Also a lot 
of these fake phones forward to another legacy system that runs the 
call center agents. 

Anyway.. despite how I may feel about what was done and why I need to 
get past that. :-) 

The point of sharing this is I need a better way to handle and setup 
these forwards. Why? Mainly because I am planning to move to CM 7 by 
the end of the year. In my discussions with Cisco sales guys they 
informed me how different licensing is now in the new versions and 
kept asking for phone count since the licensing is impacted by phone 
count. 

I can't give them a good count right now due to the shear number of 
fake phones that are setup to do this call forwarding. 

There are many ways to do this but I am not sure what the best way is, 
especially when factoring in licensing. 

Thoughts or ideas on best way to handle call forwards without setting 
up a fake phone? And ensure I don't run into another issue that would 
impact licensing like fake phones would? 

Obviously I am not just talking about a handful of phones. We are 
talking hundreds of these fake phones that just do call forwarding. 

Thanks in advance. 
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