[cisco-voip] Fake phones - Call Forwarding?

[Wes Sisk]

You can use CTI ports instead of phones which are not licensed.  One 
obstacle down.

You could attempt to use unassigned DN's but that will not work due to:
CSCsj95732    CM 5.x / 6.x - Inactive or Unassigned DN with CFA still 
forwards calls

Either CTI Ports or straight up number translation will likely be best 
approach.  Number translation via translation pattern in CM or 
translation-rule on your h.323 gateway.

/Wes

On Sunday, April 26, 2009 12:01:55 PM, Dane <dane at pktloss.net> wrote:
> Got a CM 4.1(3) system that I inherited that was setup with a bunch of
> fake phones to do call forwarding on old extensions / DIDs.
>
> The story is that when they moved buildings they setup a new
> CallManager system with new extensions and DID's for the
> administrative office phones / users.  This allowed them to setup and
> test everything in advance.
>
> When they moved they ported the old DID's over and set up fake phones
> to match the old ext. and then set the CallFwdAll to the users new
> extension.
>
> There is no easy way of mapping old DID's to the new ones.  Also a lot
> of these fake phones forward to another legacy system that runs the
> call center agents.
>
> Anyway.. despite how I may feel about what was done and why I need to
> get past that.  :-)
>
> The point of sharing this is I need a better way to handle and setup
> these forwards.  Why? Mainly because I am planning to move to CM 7 by
> the end of the year.  In my discussions with Cisco sales guys they
> informed me how different licensing is now in the new versions and
> kept asking for phone count since the licensing is impacted by phone
> count.
>
> I can't give them a good count right now due to the shear number of
> fake phones that are setup to do this call forwarding.
>
> There are many ways to do this but I am not sure what the best way is,
> especially when factoring in licensing.
>
> Thoughts or ideas on best way to handle call forwards without setting
> up a fake phone?  And ensure I don't run into another issue that would
> impact licensing like fake phones would?
>
> Obviously I am not just talking about a handful of phones. We are
> talking hundreds of these fake phones that just do call forwarding.
>
> Thanks in advance.
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