[cisco-voip] Faxing cuts off halfway through

[Curtis, Adam]

This gateway is configured to use G711 only and our fax machines are configured to use G3. I should qualify that everything was working fine for the past 9 months and come Monday things are no longer working. I have swapped out the fax machines and they are all doing the same thing.

Adam Curtis
Pizzagalli Construction Company
IT Support Technician
(802) 651-1319

From: Matt Slaga (US) [mailto:Matt.Slaga at us.didata.com]
Sent: Tuesday, April 28, 2009 9:31 AM
To: Curtis, Adam; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Faxing cuts off halfway through

Are you attempting to fax over G729?  Is your fax machine configured to use G3?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Curtis, Adam
Sent: Tuesday, April 28, 2009 9:27 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Faxing cuts off halfway through

On Monday we started to run into an issue where faxes would start to come in but then cut off halfway through. The same person can fax us a document three times and two of those will cut off while the third one finishes. Has anyone else run into this issue or have an idea of what might be causing it? Our current setup is below, any help is appreciated!
Thanks.

Cisco Call Manager 7.0(2)
Incoming T1 to Cisco MGCP FXS Port on the gateway
Fax is registered with Cisco Unified Communications Manager


Adam Curtis
Pizzagalli Construction Company
IT Support Technician
(802) 651-1319

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