[cisco-voip] IPCCX Script - Dead Air?

[Dane]

I put together a very basic IPCCX script for a small group of users.  It
works for the most part but there is one problem, when all agents are busy
the caller just hears dead air.  Also, I don't think they will reach an
agent who becomes available if they happen to have hit this dead air.
Here is the script:



Starting to wonder if I should have something in the "Queued" area under
"Select Resource"?

Time to go find some reading material on IPCCX scripting again.  I rarely
have to ever edit or add a script, I seem to have to learn this stuff once
every 2 years again and only enough to get the result I need.
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