[cisco-voip] BLF/SD button - Alerts, but won't pickup.

[Go0se]

I believe you have to have them in the same call pickup group.

 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fscpi
ckg.html#wp1094928

 

-Go0se

http://atc.go0se.com

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bob Fronk
Sent: Monday, August 10, 2009 11:52 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] BLF/SD button - Alerts, but won't pickup.

 

I have a phone setup with a 7914 Expansion module.  On it are several BLF/SD
buttons.  The BLF/SD shows when the other DN is ringing/receiving a cal or
is on a call, and it will function as a speed dial.  However, when there is
an incoming call and we want to answer via the BLF/SD button, it will not
pickup (busy signal when pressed).  

 

In the BLF button configuration, the "Pickup" check box is checked.  Each
phone is in the same Subscribe CSS.

 

I am sure I am just missing a small setting someplace, but cannot find it.

 

Thanks for any shoves in the right direction.

 

 

 

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