[cisco-voip] BLF/SD button - Alerts, but won't pickup.

[Bob Fronk]

Another list member replied offline.

Yes, it was a pickup group issue.

Thanks to all who replied.

--
Bob





From: Go0se [mailto:me at go0se.com]
Sent: Monday, August 10, 2009 1:57 PM
To: Bob Fronk; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] BLF/SD button - Alerts, but won't pickup.

I believe you have to have them in the same call pickup group.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fscpickg.html#wp1094928

-Go0se
http://atc.go0se.com

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bob Fronk
Sent: Monday, August 10, 2009 11:52 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] BLF/SD button - Alerts, but won't pickup.

I have a phone setup with a 7914 Expansion module.  On it are several BLF/SD buttons.  The BLF/SD shows when the other DN is ringing/receiving a cal or is on a call, and it will function as a speed dial.  However, when there is an incoming call and we want to answer via the BLF/SD button, it will not pickup (busy signal when pressed).

In the BLF button configuration, the "Pickup" check box is checked.  Each phone is in the same Subscribe CSS.

I am sure I am just missing a small setting someplace, but cannot find it.

Thanks for any shoves in the right direction.



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