[cisco-voip] AAR Problem in CUCM 7.0.2.20000-5

[Louis Koekemoer (ZA)]

I have a cluster running CUCM 7.0.2.20000-5. PSTN is 10 digits. AAR works 100% to all extensions, except the first DID number, which is a AA CTI route point. When I call it the phone says rerouting, but it does not even attempt to go out my gateway. I only get an engaged tone. On the CTI Route Point I do not see AAR Calling Search Space or AAR Group. On the line I see only under the AAR settings the AAR Group setting, which I did select. I also did check all my CTI Ports, and they have all the correct AAR settings.

Regards

Louis Koekemoer
Cisco IPT Systems Engineer
Converged Communications
Dimension Data (South Africa)

Tel:         +27 (11) 575 6560
Fax:        +27 (11) 576 6560
Cell:       +27 (71) 680 8790
Email:    Louis.Koekemoer at za.didata.com<mailto:Louis.Koekemoer at za.didata.com>

Cisco Global Technology  Excellence Partner of the Year 2009 | Cisco Global Enterprise Partner of the Year 2007
Cisco Unified Communications Partner of the Year 2008 | Cisco IP Communications Partner of the Year 2002 - 2007
Cisco Emerging Markets Theatre Partner of the Year (Middle East & Africa) 2008 | Cisco Africa, Enterprise Partner of the Year 2009
Cisco Africa, Solution Innovation Partner of the Year 2009 | Cisco South Africa Gold Partner of the Year 2005 - 2007

For more information about Dimension Data, please go to www.dimensiondata.com<http://www.dimensiondata.com/>

P Before printing this email please think about the environment


This email and all contents are subject to the following disclaimer:

"http://www.dimensiondata.com/emaildisclaimer.htm"
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090813/db81919f/attachment.html>