[cisco-voip] Call Handler Unity 5.0

Lelio Fulgenzi lelio at uoguelph.ca
Fri Aug 21 20:47:49 EDT 2009


I'm speaking from Unity 4.0 experience here, but yes, you can use a call handler to allow transfers to a non-subscriber. You should be able to go to the transfer settings section and enter the extension of the user. Now, I'm not sure if you can have the same extension of the call handler as the transfer extension, if not, you would need to create two call handlers, one with an extension that transfers to another ch without an extension that has a blank greeting and transfer setting of the station. But try the first way first. 

That being said, why are you not using Internet subscribers? Are those gone in v5? Those are what are typically used for non VM subscribers. 

Or, do they not allow a user to enter non-vM subscriber extensions in v5? I know it's not available in v4 but I thought they introduced that in v5. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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----- Original Message ----- 
From: "Michael Dugan" <mdugan at PACIFIC.EDU> 
To: cisco-voip at puck.nether.net 
Sent: Friday, August 21, 2009 5:40:03 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Call Handler Unity 5.0 




Can a call handler be used to auto transfer a call to a non-unity subscriber? If so, how do I go about it. 



Thanks, 

Mike 
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