[cisco-voip] UCCX axl problem

[Ciscoguy45]

Hello

I am having problems with uccx during the AXL service provider  
configuration part I enter the user account details I created in cucm  
and enter the ip address of the cucm  but I get a error saying could  
not start axl service or connect to axl server. The AXL service and  
CTI services are running on the cucm, uccx can ping the cucm. Not sure  
what could be causing this problem any advise would be great.