[cisco-voip] UCCX axl problem

Ciscoguy45 ciscoguy45 at googlemail.com
Thu Aug 27 17:43:41 EDT 2009


The application user has standard axl api service role assigned I  
can't pass the error does not let me do any thing else tried  
restarting the axl service still same issue




On 27 Aug 2009, at 22:26, Ted Nugent <tednugent73 at gmail.com> wrote:

> Had a similar issue a few weeks ago and had to just add the pub  
> initially during the config, once the config completed I was able to  
> modify it for both sub and pub. Not sure if that is your issue or  
> not? Also confirm that the application user has the "standard axl  
> api service" role
>
> On Thu, Aug 27, 2009 at 5:12 PM, Ciscoguy45  
> <ciscoguy45 at googlemail.com> wrote:
> Hello
>
> I am having problems with uccx during the AXL service provider  
> configuration part I enter the user account details I created in  
> cucm and enter the ip address of the cucm  but I get a error saying  
> could not start axl service or connect to axl server. The AXL  
> service and CTI services are running on the cucm, uccx can ping the  
> cucm. Not sure what could be causing this problem any advise would  
> be great.
>
>
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>
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