[cisco-voip] Unity Connection 7 Call Handlers based on Called Number

[Lelio Fulgenzi]

not one to take no for an answer, i also tried this in the lab. i am surprised i could not get this working either. i used extension 6 with no luck. 62 would work. restriction tables all set up properly. 

i was looking for a service parameter or something that had minimum extension length but couldn't find it. 

funny thing is, i could have sworn when reading about partitions and search spaces, it had an example of switchboard and 0 and sending it to different targets. i will have to review the documentation. 



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Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Pat Hayes" <pat-cv at wcyv.com> 
To: "Neil O'Brien" <nobrien at datapac.com> 
Cc: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net 
Sent: Thursday, December 3, 2009 12:49:50 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Unity Connection 7 Call Handlers based on Called Number 

I finally got a chance to try this in the lab. This is where that "I 
haven't tried this" caveat mentioned before comes in :-)You're right, 
a single digit won't work with this, UC (and Unity) match single 
digits to caller-input only, they don't try to look up the extension, 
which is what you would need for this to work. If you can live with 
dialing two digits (00?), that works. 

Other than that, I can't think of any more solutions for you outside 
of separate call handlers. You might want to ping your account team 
for a feature request. Adding something to caller-input like 'route to 
this extension based on search space' probably wouldn't be too 
difficult to add. 

On Wed, Dec 2, 2009 at 6:53 AM, O'Brien, Neil <nobrien at datapac.com> wrote: 
> Hi Pat, 
> 
> I tried your second suggestion below however the system won't allow you 
> to dial a "single digit extension". It keeps thinking it's a caller 
> input which I have set to ignore but it won't transfer. 
> 
> I did play with the prepend digit for extensions but that didn't work 
> either. 
> 
> Thanks, 
> 
> Neil 
> 
> 
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