[cisco-voip] MWI issue: Unity and Exchange

[Matthew Loraditch]

Whenever the exchange for my UM customers goes down I just reboot Unity, it never seems to come up entirely right otherwise


Matthew Loraditch
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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Countryman, Edward
Sent: Thursday, December 03, 2009 3:07 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MWI issue: Unity and Exchange

We run unity 7.x and exchange 2003 enterprise cluster.  

Every time we have exchange downtime, I have dozens of users lose their lamp sync.  Running the batch resync fixes most of them but I always end up with a dozen or so that I have to manually push the unity refresh button for, sometimes 2 or three different times.  This normally takes a day or two to clear. (and is a PITA)

TAC says its exchange; my exchange folks say its unity.  I was just wondering if anyone else ran into similar issues when exchange goes down.


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