[cisco-voip] 7936 voip phone

Mon Dec 7 22:04:46 EST 2009

I wish Cisco (note to Wes and Ryan)
was as good as Microsoft is at listing which exact product and IOS
versions that a particular document was meant for.

Too many pages on their site show things that only work on older
hardware or IOS.
And yes, some pages do mention "lab tested with 12.2 code, factory
defaults"

But that's not the same as listing out all the versions of code and
types of hardware that would support a given set of commands or
configuration.

Microsoft does it --- Cisco is ten times better than Microsoft.

Why does Cisco have to be the BellSouth dinosaur, years behind the mark
on documentation relevance and accuracy
when even Microsoft can do better?

Tim Reimers
Systems Analyst II
Information Technology Services
City of Asheville
70 Court Plaza
Asheville, NC 28801
phone - 828-259-5512
treimers at ashevillenc.gov <mailto:timreimers at ashevillenc.gov> 

________________________________

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Monday, December 07, 2009 8:49 PM
To: Jason Fuermann
Cc: cisco-voip at puck.nether.net; Matthew Loraditch; Tim Reimers
Subject: Re: [cisco-voip] 7936 voip phone

Thanks for following up Jason. I've seen on more than one occassion
documentation saying one thing, then revised to say another. Personally,
I know that documentation can be hard to keep up to date, but you'd
think something as simple as whether or not a phone model is supported
would be fairly easy. ;)

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Jason Fuermann" <JBF005 at shsu.edu>
To: "Matthew Loraditch" <MLoraditch at heliontechnologies.com>, "Tim
Reimers" <treimers at ashevillenc.gov>, "Lelio Fulgenzi"
<lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Monday, December 7, 2009 5:19:42 PM GMT -05:00 US/Canada Eastern
Subject: RE: [cisco-voip] 7936 voip phone

Well I found the case and the compatibility matrix I was given.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.ht
ml#wp1627480

However, it is looking supported, but the release notes say it was
changed

5/29/09 

Revised information about upgrading from Cisco Unified Communications
Manager Release 5.1(3x) to 7.1(2) in Table 4
<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.h
tml#wp108792> . Revised information on Cisco Unified IP Conference
Station 7936G Firmware Version 3.3(10) - SCCP. Replaced Cisco Unified
Personal Communicator
<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.h
tml#wp56480>  compatibility table in this matrix with cross-reference to
compatibility matrix for that product. Revised Table 62
<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.h
tml#wp57448>  to add Data Migration Assistant (DMA) Release 7.1(2). 

Good to know I guess...(my case was on 7/29/08)

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com] 
Sent: Monday, December 07, 2009 4:04 PM
To: Tim Reimers; Lelio Fulgenzi; Fuermann, Jason
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7936 voip phone

Well what I had noticed is that it appears they finally removed the
character limit on passwords. When I originally typed in my password
when I setup my account it was 10 characters, until yesterday a
shortened version always worked today  I saw the new signon screen and
the 10 character version was required.. which is kinda scary as I think
it means the old passwords couldn't have been hashed....

Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093 
support at heliontechnologies.com <mailto:support at heliontechnologies.com> 
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com
<http://www.heliontechnologies.com>  
Support Issue? Email support at heliontechnologies.com
<mailto:support at heliontechnologies.com>  for fast assistance!

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Monday, December 07, 2009 4:47 PM
To: Lelio Fulgenzi; Jason Fuermann
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7936 voip phone

Cisco's website is having issues-

I just had to call and get mine reset to get an IOS image downloaded.

Couldn't even get logged in, they had to reset my CCO pwd myself.

They say they'll have it fixed later on...

Tim Reimers

Systems Analyst II

Information Technology Services

City of Asheville

70 Court Plaza

Asheville, NC 28801

phone - 828-259-5512

treimers at ashevillenc.gov <mailto:timreimers at ashevillenc.gov> 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Monday, December 07, 2009 4:45 PM
To: Jason Fuermann
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7936 voip phone

Thanks Jason. It would be good to know what they said. I know that TAC
is by the letter, so for example, they may say that 7912 is not
supported on 7.1(3) b/c of EOL, but we're pretty sure it will work. Or
at least we hope so, with 4000 of them. ;)

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Jason Fuermann" <JBF005 at shsu.edu>
To: "ccieid1ot" <ccieid1ot at gmail.com>, "Lelio Fulgenzi"
<lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Monday, December 7, 2009 4:35:55 PM GMT -05:00 US/Canada Eastern
Subject: RE: [cisco-voip] 7936 voip phone

I'm looking for the TAC case (have to reset my password, and it is
taking forever). Maybe I remembered the model # wrong. I'll let you know
when I find it

-----Original Message-----
From: ccieid1ot [mailto:ccieid1ot at gmail.com] 
Sent: Monday, December 07, 2009 3:16 PM
To: Lelio Fulgenzi
Cc: Fuermann, Jason; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7936 voip phone

Lelio,

Usually they talk out of their anus.  That's how they came up with it.
:P

On Mon, Dec 7, 2009 at 2:49 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
wrote:
> How did you come to this conclusion?
>
>
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.ht
ml#wp43813
>
> shows default loads for 7935 for 5/6/7 which typically means it's
> compatible.
>
> http://tools.cisco.com/ITDIT/vtgsca/VTGServlet also shows it's
compatible.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Jason Fuermann" <JBF005 at shsu.edu>
> To: "Matt Slaga (US)" <Matt.Slaga at us.didata.com>, "Robert Shearrill"
> <rshearri at uchicago.edu>, cisco-voip at puck.nether.net
> Sent: Monday, December 7, 2009 3:08:51 PM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] 7936 voip phone
>
> Also 7935 is not compatible with anything CUCM  6 up (probably 5 as
well). I
> don't have quick access to the compatibility matrix or I would link
it.
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]
<mailto:%5Bmailto:cisco-voip-bounces at puck.nether.net%5D>  On Behalf Of
Matt Slaga (US)
> Sent: Monday, December 07, 2009 1:58 PM
> To: Robert Shearrill; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 7936 voip phone
>
>
>
> I know with the older 7935s, you had to set the voice vlan manually to
> initially get configured.  Once they get correct firmware, you can put
the
> switch ports back to normal.
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]
<mailto:%5Bmailto:cisco-voip-bounces at puck.nether.net%5D>  On Behalf Of
Robert Shearrill
> Sent: Monday, December 07, 2009 2:46 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] 7936 voip phone
>
>
>
> Hi
>
>
>
> Anyone experiencing 7936 phone not registering. showing unknown in
cucm. the
> phones that i am having problems with are older phones.part number
> 74-3429-02.. let me know please
>
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