[cisco-voip] 7936 voip phone

Mon Dec 7 22:58:45 EST 2009

maybe because documentation group is a different BU? ;) 

*ouch* 

sorry guys. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Tim Reimers" <treimers at ashevillenc.gov> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Jason Fuermann" <JBF005 at shsu.edu> 
Cc: cisco-voip at puck.nether.net, "Matthew Loraditch" <MLoraditch at heliontechnologies.com> 
Sent: Monday, December 7, 2009 10:04:46 PM GMT -05:00 US/Canada Eastern 
Subject: RE: [cisco-voip] 7936 voip phone 

I wish Cisco (note to Wes and Ryan) 
was as good as Microsoft is at listing which exact product and IOS versions that a particular document was meant for. 

Too many pages on their site show things that only work on older hardware or IOS. 
And yes, some pages do mention "lab tested with 12.2 code, factory defaults" 

But that's not the same as listing out all the versions of code and types of hardware that would support a given set of commands or configuration. 

Microsoft does it --- Cisco is ten times better than Microsoft. 

Why does Cisco have to be the BellSouth dinosaur, years behind the mark on documentation relevance and accuracy 
when even Microsoft can do better? 

Tim Reimers 
Systems Analyst II 
Information Technology Services 
City of Asheville 
70 Court Plaza 
Asheville, NC 28801 
phone - 828-259-5512 
treimers at ashevillenc.gov 

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Monday, December 07, 2009 8:49 PM 
To: Jason Fuermann 
Cc: cisco-voip at puck.nether.net; Matthew Loraditch; Tim Reimers 
Subject: Re: [cisco-voip] 7936 voip phone 

Thanks for following up Jason. I've seen on more than one occassion documentation saying one thing, then revised to say another. Personally, I know that documentation can be hard to keep up to date, but you'd think something as simple as whether or not a phone model is supported would be fairly easy. ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Jason Fuermann" <JBF005 at shsu.edu> 
To: "Matthew Loraditch" <MLoraditch at heliontechnologies.com>, "Tim Reimers" <treimers at ashevillenc.gov>, "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Monday, December 7, 2009 5:19:42 PM GMT -05:00 US/Canada Eastern 
Subject: RE: [cisco-voip] 7936 voip phone 

Well I found the case and the compatibility matrix I was given. 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1627480 

However, it is looking supported, but the release notes say it was changed 

5/29/09 

Revised information about upgrading from Cisco Unified Communications Manager Release 5.1(3x) to 7.1(2) in Table 4 . Revised information on Cisco Unified IP Conference Station 7936G Firmware Version 3.3(10) - SCCP. Replaced Cisco Unified Personal Communicator compatibility table in this matrix with cross-reference to compatibility matrix for that product. Revised Table 62 to add Data Migration Assistant (DMA) Release 7.1(2). 

Good to know I guess…(my case was on 7/29/08) 

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com] 
Sent: Monday, December 07, 2009 4:04 PM 
To: Tim Reimers; Lelio Fulgenzi; Fuermann, Jason 
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] 7936 voip phone 

Well what I had noticed is that it appears they finally removed the character limit on passwords. When I originally typed in my password when I setup my account it was 10 characters, until yesterday a shortened version always worked today I saw the new signon screen and the 10 character version was required.. which is kinda scary as I think it means the old passwords couldn’t have been hashed…. 

Matthew Loraditch 
1965 Greenspring Drive 

Timonium, MD 21093 
support at heliontechnologies.com 
(p) (410) 252-8830 
(F) (443) 541-1593 

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance! 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers 
Sent: Monday, December 07, 2009 4:47 PM 
To: Lelio Fulgenzi; Jason Fuermann 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] 7936 voip phone 

Cisco's website is having issues- 

I just had to call and get mine reset to get an IOS image downloaded. 

Couldn't even get logged in, they had to reset my CCO pwd myself. 

They say they'll have it fixed later on... 

Tim Reimers 

Systems Analyst II 

Information Technology Services 

City of Asheville 

70 Court Plaza 

Asheville, NC 28801 

phone - 828-259-5512 

treimers at ashevillenc.gov 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi 
Sent: Monday, December 07, 2009 4:45 PM 
To: Jason Fuermann 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] 7936 voip phone 

Thanks Jason. It would be good to know what they said. I know that TAC is by the letter, so for example, they may say that 7912 is not supported on 7.1(3) b/c of EOL, but we're pretty sure it will work. Or at least we hope so, with 4000 of them. ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Jason Fuermann" <JBF005 at shsu.edu> 
To: "ccieid1ot" <ccieid1ot at gmail.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Monday, December 7, 2009 4:35:55 PM GMT -05:00 US/Canada Eastern 
Subject: RE: [cisco-voip] 7936 voip phone 

I'm looking for the TAC case (have to reset my password, and it is taking forever). Maybe I remembered the model # wrong. I'll let you know when I find it 

-----Original Message----- 
From: ccieid1ot [mailto:ccieid1ot at gmail.com] 
Sent: Monday, December 07, 2009 3:16 PM 
To: Lelio Fulgenzi 
Cc: Fuermann, Jason; cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] 7936 voip phone 

Lelio, 

Usually they talk out of their anus. That's how they came up with it. :P 

On Mon, Dec 7, 2009 at 2:49 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 
> How did you come to this conclusion? 
> 
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp43813 
> 
> shows default loads for 7935 for 5/6/7 which typically means it's 
> compatible. 
> 
> http://tools.cisco.com/ITDIT/vtgsca/VTGServlet also shows it's compatible. 
> 
> 
> --- 
> Lelio Fulgenzi, B.A. 
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
> "Bad grammar makes me [sic]" - Tshirt 
> 
> 
> ----- Original Message ----- 
> From: "Jason Fuermann" < JBF005 at shsu.edu > 
> To: "Matt Slaga (US)" < Matt.Slaga at us.didata.com >, "Robert Shearrill" 
> < rshearri at uchicago.edu >, cisco-voip at puck.nether.net 
> Sent: Monday, December 7, 2009 3:08:51 PM GMT -05:00 US/Canada Eastern 
> Subject: Re: [cisco-voip] 7936 voip phone 
> 
> Also 7935 is not compatible with anything CUCM 6 up (probably 5 as well). I 
> don't have quick access to the compatibility matrix or I would link it. 
> 
> 
> 
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matt Slaga (US) 
> Sent: Monday, December 07, 2009 1:58 PM 
> To: Robert Shearrill; cisco-voip at puck.nether.net 
> Subject: Re: [cisco-voip] 7936 voip phone 
> 
> 
> 
> I know with the older 7935s, you had to set the voice vlan manually to 
> initially get configured. Once they get correct firmware, you can put the 
> switch ports back to normal. 
> 
> 
> 
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert Shearrill 
> Sent: Monday, December 07, 2009 2:46 PM 
> To: cisco-voip at puck.nether.net 
> Subject: [cisco-voip] 7936 voip phone 
> 
> 
> 
> Hi 
> 
> 
> 
> Anyone experiencing 7936 phone not registering. showing unknown in cucm. the 
> phones that i am having problems with are older phones.part number 
> 74-3429-02.. let me know please 
> 
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