[cisco-voip] MOH from Router Flash between internal callers
Kevin Thorngren
kthorngr at cisco.com
Tue Dec 8 17:30:43 EST 2009
You might need to put your MoH Server in a Region that supports G711
to the remote site Region. If it is in a Region that is G729 to the
remote site Region then the IP Phone won't hear the MMoH streamed from
the router.
Kevin
On Dec 8, 2009, at 4:22 PM, steve.siltman at assurant.com wrote:
>
> Has anyone been able to get this too work? I turned on Multicast
> within the internal network at this remote site and I'm unable to
> get the phones to hear the MOH between two internal Cisco IP
> Phones. Years ago, I read that this wasn't possible but was hoping
> this was resolved in later versions. We are running v7 Call Manager
> with 12.4.24 router code. MOH works fine to external customers. It
> seems fairly straight forward as the one Cisco IP phone issues the
> Hold and sends the multicast ip address to the other phone. I'm not
> sure why the other phone doesn't pick up on the stream. Grr
>
> If this isn't supported then I'll have to allow MOH across the WAN
> and forget about using the routers flash outside of SRST.
>
> I've got a ticket open with Cisco and they verified the
> configuration and have asked for trace files. Either this TAC
> person doesn't know it isn't supported or something has changed
> since my Cisco Voice Gateways book was printed in 2006.
>
> Thanks,
>
> -Steve
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