[cisco-voip] Running Reports

[Adam Frankel]

Sounds like you are out of luck unless you could get CCM traces covering 
the entire period you want to report on.  On most clusters, if the 
traces are detailed they will be overriden in a matter of hours.

Adam 




------------Original Message--------------
From: Huffman, Tim <thuffman at rosettastone.com>
Sent: Mon, Dec 21, 2009 3:11:29 Pm
To: Adam Frankel <afrankel at cisco.com>
CC: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Running Reports
>
> Unfortunately it was enabled on everything except the Subscriber that 
> phone is registered to.  Is there any other way to get this information?
>
>  
>
> Thanks,
>
>  
>
> /Tim Huffman/
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> *T (540) 236-5077*
>
> (800) 788-0822
>
> RosettaStone.com
>
> logo
>
> *This e-mail and any attachments thereto are intended only for use by 
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>  
>
> *From:* Adam Frankel [mailto:afrankel at cisco.com]
> *Sent:* Monday, December 21, 2009 2:52 PM
> *To:* Huffman, Tim
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Running Reports
>
>  
>
> Have you enabled CDR on the Admin page?   System->Service Parameters, 
> "Cisco CallManager" 'CDR Enabled Flag = True'?  Make sure its enabled 
> for each server as its not a clusterwide parameter.
>
> Regards,
>
> Adam 
>
>
>
>
> ------------Original Message--------------
> From: Huffman, Tim <thuffman at rosettastone.com> 
> <mailto:thuffman at rosettastone.com>
> Sent: Mon, Dec 21, 2009 2:03:10 Pm
> To: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> 
> <cisco-voip at puck.nether.net> <mailto:cisco-voip at puck.nether.net>
> CC:
> Subject: [cisco-voip] Running Reports
>
> All,
>
>  
>
> I need to be able to run reports what will tell me all activity from a 
> phone for a date range.  I'm in the CDR Analysis and Reporting tool 
> running CDR -> Search -> By User/Extension.  The extension that I'm 
> using is not giving me any data for the date range when I know for a 
> fact it was being used.  Any other reports I can run, or anything I'm 
> doing wrong?
>
>  
>
> Thanks,
>
>  
>
> /Tim Huffman/
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> *T (540) 236-5077*
>
> (800) 788-0822
>
> RosettaStone.com
>
> logo
>
> *This e-mail and any attachments thereto are intended only for use by 
> the addressee(s) named herein and may contain legally privileged 
> and/or confidential information. If you are not the intended recipient 
> of this e-mail, you are hereby notified that any dissemination, 
> distribution or copying of this email, and any attachments thereto, is 
> strictly prohibited. If you receive this email in error please contact 
> the sender by reply email and destroy all copies of the original message.*
>
>  
>
>  
> ------------------------------------------------------------------------
>
>
>   
>  
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