[cisco-voip] troubleshooting incoming calls, what traces?
lelio at uoguelph.ca
lelio at uoguelph.ca
Fri Feb 6 18:41:26 EST 2009
Not sure if this applies, but I recall if you don't have complex
traces turned on, translations will appear in the traces as the end
pattern, not the original dialled number.
Lelio Fulgenzi, Senior Analyst
Computing & Communications
University of Guelph
519-824-4120 x56354
...sent from my iPod - please pardon my fat fingers ;)
[XKJ2000]
On Feb 6, 2009, at 5:32 PM, Mike Lydick <mike.lydick at gmail.com> wrote:
> Going down the Temporary Failure track you would want to do a 'show
> isdn status" and "show isdn service" to ensure that the t1 (if that
> circuit) has layer 2 and layer 3 in the correct status. I did not
> address because you indicated the 5555 can make it across. Can we
> take a peak out the full debug and the dial-peer config?
>
> Best Regards,
>
> Mike Lydick
>
>
>
> On Fri, Feb 6, 2009 at 3:07 PM, Rossella Mariotti-Jones <rossella at chemeketa.edu
> > wrote:
> I was using the 'detail' keyword in the show q931 command, now I do
> see the digits coming in. And I see:
> Cause i = 0x80A9 - Temporary failure
> I saw an older post here where they were saying this could mean just
> about anything, they were recommending to check the DSPs. My DSPs
> look fine (show voice dsp group all = 0 DSP resource allocation
> failure), but even if it was something with the DSP why would it
> happen always and only (so far) with that one phone number? Any
> ideas before I get a TAC in and they tell me to reboot the router?
> rossella mariotti-jones | chemeketa community college | network
> analyst | rossella at chemeketa.edu | 503-589-7775
>
> ________________________________
>
> From: Mike Lydick [mailto:mike.lydick at gmail.com]
> Sent: Fri 02/06/2009 12:05
> To: Rossella Mariotti-Jones
> Subject: Re: [cisco-voip] troubleshooting incoming calls, what traces?
>
>
> Post your config (dial-peers) and the dialed number to PUCK. The
> isdn debug does not appear to be complete. if you are getting a fast
> busy one common issue is no or incorrect dial-peer match.
>
>
> Best Regards,
>
> Mike Lydick
>
>
>
>
> On Fri, Feb 6, 2009 at 2:38 PM, Rossella Mariotti-Jones <rossella at chemeketa.edu
> > wrote:
>
>
> I did try this before I posted but I don't see any digits,
> here's what I see:
>
> 006851: *Feb 6 09:32:59.231 PST: ISDN Q921d:
> isdn_l2d_srq_process: QUEUE_EVENT
> 006852: *Feb 6 09:32:59.231 PST: ISDN Q921d:
> isdn_l2d_srq_process: event_count 1
> 006853: *Feb 6 09:32:59.239 PST: //-1/xxxxxxxxxxxx/CCAPI/
> ccIFCallSetupRequestPrivate:
> Interface=0xC0702460, Interface Type=6, Destination=,
> Mode=0x9,
> Call Params(Calling Number=(TON=Unknown, NPI=Unknown,
> Screening=Not Screened, Presentation=Allowed),
> Called Number=(TON=Unknown, NPI=Unknown), Calling
> Translated=FALSE,
> Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing
> Dial-peer=0, Call Count On=FALSE,
> Source Trkgrp Route Label=, Target Trkgrp Route Label=,
> tg_label_flag=0, Application Call Id=D0000000024389bb000000F58000027b)
>
> rossella mariotti-jones | chemeketa community college |
> network analyst | rossella at chemeketa.edu | 503-589-7775
>
> ________________________________
>
> From: Carlos Ortiz [mailto:COrtiz at sscincorporated.com]
> Sent: Fri 02/06/2009 11:31
> To: Rossella Mariotti-Jones; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] troubleshooting incoming calls,
> what traces?
>
>
>
>
> Term mon
>
>
>
> Debug isdn q.931
>
>
>
> This will show you the digits coming in from the telco.
>
>
>
> Term no mon
>
>
>
> Undebug all
>
>
>
> To turn off the debugs....
>
>
>
> ________________________________
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net
> ] On Behalf Of Rossella Mariotti-Jones
> Sent: Friday, February 06, 2009 2:22 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] troubleshooting incoming calls, what
> traces?
>
>
>
>
> I'm trying to troubleshoot a problem with a call from the
> outside not completing to a specific extension. Ext. 5555 lives on
> our old PBX and it works if you call it on net (CUCM --> GW --> PBX)
> but if you dial the ten digits you get a busy tone (PSTN --> GW -->
> CUCM --> GW --> PBX). I can seem to be able to figure out which
> debug commands to use on the GW to get this info, I don't see the
> digits coming through, are there some traces I can get with rtmt? TIA.
>
>
>
>
> rossella mariotti-jones | network analyst | chemeketa
> community college | rossella at chemeketa.edu | 503-589-7775
>
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> unless necessary
>
>
>
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