[cisco-voip] Antw: Cisco Unity Express: Voicemail Question

Robert Schuknecht rschuknecht at gmx.de
Thu Feb 12 09:29:13 EST 2009


Jeff,

did you define a Voicemailbox that matches the calling No. of the Phone?

Do a debug ccsip message and look at the calling No when you press the Voicemail Button.

HTH

/Robert

>>> Jeff Cartier<jcartier at acs.on.ca> schrieb am Donnerstag, 12. Februar 2009 um
14:06 in Nachricht bae1febc3c9c371da9938544948a5432:
> I'm currently in the learning process of configuring Cisco Unity
> Express...When I press the voicemail button on a phone it successfully
> brings me to the voicemail menu, but prompts me for a user ID
> (extension) and PIN.
> 
>  
> 
> Is it possible to...press the voicemail button from the phone, and have
> the CUE get sent the user ID/extension, without you having to type it
> in; and then just type in the PIN...or is it always user ID & PIN?


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