[cisco-voip] Unity 5.0(1) with Exchange, TUI warns about almost full mailbox

Bill Talley btalley at gmail.com
Thu Feb 12 11:25:40 EST 2009


Wasn't there a setting under Advanced Settings Tool in Unity Tools Depot to
address this?  I think it was something to the effect of "Disable full
mailbox warnings" or something like that.   Applies to Unity subscribers
integrated with exchange.

On Thu, Feb 12, 2009 at 10:16 AM, Pat Hayes <pat-cv at wcyv.com> wrote:

> You can't turn those notifications off. Unity doesn't have any
> separate quotas configured in it, it only goes by what you have
> configured in Exchange, this behavior is the same across 4.x and 5.x.
> Sounds like it is time to start checking mailbox sizes and quotas.
> Messages left in 'deleted items' are a common cause of confusion in
> this department, they still count toward your overall mailbox size. It
> is also possible that Unity is caching some bad quota data in SQL.
>
> Check out this white paper, it was written for 4.x but still applies.
> It goes into all the nitty-gritty for how and where Unity checks for
> quota information:
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/mig/E2KStore.html
>
> On Wed, Feb 11, 2009 at 5:21 PM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
> > How do I turn off the TUI warning that your inbox is almost full for UM?
> >  I'm receiving several complaints about this even from people that have
> had
> > UM for a while.  It seems to have a lower setting tin 5.0(1) versus
> 4.0(5)
> > and a lot of people are getting annoyed since it forces them to listen to
> > this message every time before they can get to their messages.
> >
> >
> >
> > In Exchange we allow them to receive emails regardless of size, but
> prohibit
> > send after your mailbox gets too big -jason
> >
> >
> >
> >
> >
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