[cisco-voip] Unity 5.0(1) with Exchange, TUI warns about almost full mailbox

Bill Talley btalley at gmail.com
Thu Feb 12 11:34:59 EST 2009


I thought there were two separate options, one for subscriber and one for
caller.  I could be wrong, it's been awhile as I've been working with
Connection alot more lately.

On Thu, Feb 12, 2009 at 10:31 AM, Pat Hayes <pat-cv at wcyv.com> wrote:

> I think you're talking about 'Conversation - Full Mailbox Check
> Feature' in the Advanced Settings Tool. That option controls whether
> or not you notify someone that is leaving a message that the target
> user's mailbox is at/near quota. I believe Jason is asking about the
> prompt the user hears when signing in to their mailbox.
>
> On Thu, Feb 12, 2009 at 11:25 AM, Bill Talley <btalley at gmail.com> wrote:
> > Wasn't there a setting under Advanced Settings Tool in Unity Tools Depot
> to
> > address this?  I think it was something to the effect of "Disable full
> > mailbox warnings" or something like that.   Applies to Unity subscribers
> > integrated with exchange.
> >
> > On Thu, Feb 12, 2009 at 10:16 AM, Pat Hayes <pat-cv at wcyv.com> wrote:
> >>
> >> You can't turn those notifications off. Unity doesn't have any
> >> separate quotas configured in it, it only goes by what you have
> >> configured in Exchange, this behavior is the same across 4.x and 5.x.
> >> Sounds like it is time to start checking mailbox sizes and quotas.
> >> Messages left in 'deleted items' are a common cause of confusion in
> >> this department, they still count toward your overall mailbox size. It
> >> is also possible that Unity is caching some bad quota data in SQL.
> >>
> >> Check out this white paper, it was written for 4.x but still applies.
> >> It goes into all the nitty-gritty for how and where Unity checks for
> >> quota information:
> >>
> >>
> >>
> http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/mig/E2KStore.html
> >>
> >> On Wed, Feb 11, 2009 at 5:21 PM, Jason Aarons (US)
> >> <jason.aarons at us.didata.com> wrote:
> >> > How do I turn off the TUI warning that your inbox is almost full for
> UM?
> >> >  I'm receiving several complaints about this even from people that
> have
> >> > had
> >> > UM for a while.  It seems to have a lower setting tin 5.0(1) versus
> >> > 4.0(5)
> >> > and a lot of people are getting annoyed since it forces them to listen
> >> > to
> >> > this message every time before they can get to their messages.
> >> >
> >> >
> >> >
> >> > In Exchange we allow them to receive emails regardless of size, but
> >> > prohibit
> >> > send after your mailbox gets too big -jason
> >> >
> >> >
> >> >
> >> >
> >> >
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