[cisco-voip] Unity 5.0(1) with Exchange, TUI warns about almost full mailbox

[Bill Talley]

Here's the one I was referring to:

Conversation - Disable Full Mailbox Warnings for Subscribers (Cisco Unity
for Exchange Only)
By default, during subscriber sign-in Cisco Unity checks the size of the
subscriber mailbox and compares it to the mailbox quotas configured in
Exchange for send/receive warning, send limit, and send/receive limit.  If
the size exceeds one or more of these quotas, Cisco Unity plays a prompt
warning that the mailbox is almost full or is full.

Caveats apply and are listed in the description in advanced settings tool.

On Thu, Feb 12, 2009 at 10:34 AM, Bill Talley <btalley at gmail.com> wrote:

> I thought there were two separate options, one for subscriber and one for
> caller.  I could be wrong, it's been awhile as I've been working with
> Connection alot more lately.
>
>
> On Thu, Feb 12, 2009 at 10:31 AM, Pat Hayes <pat-cv at wcyv.com> wrote:
>
>> I think you're talking about 'Conversation - Full Mailbox Check
>> Feature' in the Advanced Settings Tool. That option controls whether
>> or not you notify someone that is leaving a message that the target
>> user's mailbox is at/near quota. I believe Jason is asking about the
>> prompt the user hears when signing in to their mailbox.
>>
>> On Thu, Feb 12, 2009 at 11:25 AM, Bill Talley <btalley at gmail.com> wrote:
>> > Wasn't there a setting under Advanced Settings Tool in Unity Tools Depot
>> to
>> > address this?  I think it was something to the effect of "Disable full
>> > mailbox warnings" or something like that.   Applies to Unity subscribers
>> > integrated with exchange.
>> >
>> > On Thu, Feb 12, 2009 at 10:16 AM, Pat Hayes <pat-cv at wcyv.com> wrote:
>> >>
>> >> You can't turn those notifications off. Unity doesn't have any
>> >> separate quotas configured in it, it only goes by what you have
>> >> configured in Exchange, this behavior is the same across 4.x and 5.x.
>> >> Sounds like it is time to start checking mailbox sizes and quotas.
>> >> Messages left in 'deleted items' are a common cause of confusion in
>> >> this department, they still count toward your overall mailbox size. It
>> >> is also possible that Unity is caching some bad quota data in SQL.
>> >>
>> >> Check out this white paper, it was written for 4.x but still applies.
>> >> It goes into all the nitty-gritty for how and where Unity checks for
>> >> quota information:
>> >>
>> >>
>> >>
>> http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/mig/E2KStore.html
>> >>
>> >> On Wed, Feb 11, 2009 at 5:21 PM, Jason Aarons (US)
>> >> <jason.aarons at us.didata.com> wrote:
>> >> > How do I turn off the TUI warning that your inbox is almost full for
>> UM?
>> >> >  I'm receiving several complaints about this even from people that
>> have
>> >> > had
>> >> > UM for a while.  It seems to have a lower setting tin 5.0(1) versus
>> >> > 4.0(5)
>> >> > and a lot of people are getting annoyed since it forces them to
>> listen
>> >> > to
>> >> > this message every time before they can get to their messages.
>> >> >
>> >> >
>> >> >
>> >> > In Exchange we allow them to receive emails regardless of size, but
>> >> > prohibit
>> >> > send after your mailbox gets too big -jason
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
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