[cisco-voip] Unity 5.0(1) with Exchange, TUI warns about almost full mailbox

[Pat Hayes]

Well, you two have me there, I can't argue with that :-) Sorry for the
misinformation.

On Thu, Feb 12, 2009 at 11:40 AM, Bill Talley <btalley at gmail.com> wrote:
> Here's the one I was referring to:
>
> Conversation - Disable Full Mailbox Warnings for Subscribers (Cisco Unity
> for Exchange Only)
> By default, during subscriber sign-in Cisco Unity checks the size of the
> subscriber mailbox and compares it to the mailbox quotas configured in
> Exchange for send/receive warning, send limit, and send/receive limit.  If
> the size exceeds one or more of these quotas, Cisco Unity plays a prompt
> warning that the mailbox is almost full or is full.
>
> Caveats apply and are listed in the description in advanced settings tool.
>
> On Thu, Feb 12, 2009 at 10:34 AM, Bill Talley <btalley at gmail.com> wrote:
>>
>> I thought there were two separate options, one for subscriber and one for
>> caller.  I could be wrong, it's been awhile as I've been working with
>> Connection alot more lately.
>>
>> On Thu, Feb 12, 2009 at 10:31 AM, Pat Hayes <pat-cv at wcyv.com> wrote:
>>>
>>> I think you're talking about 'Conversation - Full Mailbox Check
>>> Feature' in the Advanced Settings Tool. That option controls whether
>>> or not you notify someone that is leaving a message that the target
>>> user's mailbox is at/near quota. I believe Jason is asking about the
>>> prompt the user hears when signing in to their mailbox.
>>>
>>> On Thu, Feb 12, 2009 at 11:25 AM, Bill Talley <btalley at gmail.com> wrote:
>>> > Wasn't there a setting under Advanced Settings Tool in Unity Tools
>>> > Depot to
>>> > address this?  I think it was something to the effect of "Disable full
>>> > mailbox warnings" or something like that.   Applies to Unity
>>> > subscribers
>>> > integrated with exchange.
>>> >
>>> > On Thu, Feb 12, 2009 at 10:16 AM, Pat Hayes <pat-cv at wcyv.com> wrote:
>>> >>
>>> >> You can't turn those notifications off. Unity doesn't have any
>>> >> separate quotas configured in it, it only goes by what you have
>>> >> configured in Exchange, this behavior is the same across 4.x and 5.x.
>>> >> Sounds like it is time to start checking mailbox sizes and quotas.
>>> >> Messages left in 'deleted items' are a common cause of confusion in
>>> >> this department, they still count toward your overall mailbox size. It
>>> >> is also possible that Unity is caching some bad quota data in SQL.
>>> >>
>>> >> Check out this white paper, it was written for 4.x but still applies.
>>> >> It goes into all the nitty-gritty for how and where Unity checks for
>>> >> quota information:
>>> >>
>>> >>
>>> >>
>>> >> http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/mig/E2KStore.html
>>> >>
>>> >> On Wed, Feb 11, 2009 at 5:21 PM, Jason Aarons (US)
>>> >> <jason.aarons at us.didata.com> wrote:
>>> >> > How do I turn off the TUI warning that your inbox is almost full for
>>> >> > UM?
>>> >> >  I'm receiving several complaints about this even from people that
>>> >> > have
>>> >> > had
>>> >> > UM for a while.  It seems to have a lower setting tin 5.0(1) versus
>>> >> > 4.0(5)
>>> >> > and a lot of people are getting annoyed since it forces them to
>>> >> > listen
>>> >> > to
>>> >> > this message every time before they can get to their messages.
>>> >> >
>>> >> >
>>> >> >
>>> >> > In Exchange we allow them to receive emails regardless of size, but
>>> >> > prohibit
>>> >> > send after your mailbox gets too big -jason
>>> >> >
>>> >> >
>>> >> >
>>> >> >
>>> >> >
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