[cisco-voip] Upgrading 7942 phone to cmterm-7942_7962-sccp.8-4-3.cop.sgn gives "error" on phone with trace showing "file not found"

Jason Aarons (US) jason.aarons at us.didata.com
Fri Feb 20 13:51:07 EST 2009


I have a 7942G phone registered and working with SCCP42.8-3-4SR1S, I
want to upgrade to 8.4(3).

 

 I installed on pub first then on sub/tftp
cmterm-7942_7962-sccp.8-4-3.cop.sgn with no issues. States completed
successfully.

 

My device load defaults also shows 8-4-3.

 

 

When phone reboots it just shows error and stays at

 

 

 

Trace shows;

 

 

 

 

Callmanager version is 6.1.2.1002-1

 

Do I need to reboot cluster for cop.sgn to install correctly?




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