[cisco-voip] Upgrading 7942 phone to cmterm-7942_7962-sccp.8-4-3.cop.sgn gives "error" on phone with trace showing "file not found"

Jason Aarons (US) jason.aarons at us.didata.com
Fri Feb 20 14:09:53 EST 2009


Restart TFTP Service caused the phone to get its new load. I'm thought
Windows loads told you to restart/reboot when done.....I thought
successfully mean nothing else had to be done.

 

Guess I thought Linux or CallManager would handle that.....I'd then
reset device pool after hours -jason

 

From: John Schlimgen [mailto:jschlimg at gmail.com] 
Sent: Friday, February 20, 2009 2:05 PM
To: Jason Aarons (US)
Subject: Re: [cisco-voip] Upgrading 7942 phone to
cmterm-7942_7962-sccp.8-4-3.cop.sgn gives "error" on phone with trace
showing "file not found"

 

I'm pretty sure you have to restart the TFTP service.

On Fri, Feb 20, 2009 at 12:51 PM, Jason Aarons (US) <
jason.aarons at us.didata.com> wrote:

I have a 7942G phone registered and working with SCCP42.8-3-4SR1S, I
want to upgrade to 8.4(3).

 

 I installed on pub first then on sub/tftp
cmterm-7942_7962-sccp.8-4-3.cop.sgn with no issues. States completed
successfully.

 

My device load defaults also shows 8-4-3.

 

 

When phone reboots it just shows error and stays at

 

 

 

Trace shows;

 

 

 

 

Callmanager version is 6.1.2.1002-1

 

Do I need to reboot cluster for cop.sgn to install correctly?

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