[cisco-voip] CallManager 7x upgrade and DMA

Wes Sisk wsisk at cisco.com
Sun Feb 22 20:38:24 EST 2009


I see no changes that should have caused this.  However I do see a few 
cases on this for DMA 6.1.2.  Reproducible?  If reproducible get a TAC 
case open.

/Wes

On Sunday, February 22, 2009 7:34:26 PM, Jason Aarons (US) 
<jason.aarons at us.didata.com> wrote:
>
> Anyone noticed that the DMA for 7.0(1) isn't keeping UCCX information 
> about users. Customer is using DCD.
>
>  
>
> 7.  Created all call center agents (resources) in rmcm subsystem.  
> (This took longer than expected because it appears that the DMA did 
> not maintain certain user directory settings from the old 
> UCM4.x....such as which phone exten. is primary and whcih UCCX 
> extension.  I had to manually set all of these in UCM7 for all 280 or 
> so agents.  Investigated using the BAT tool, but I saw that was going 
> to waste too much time and may not have been doable in the end)
>
>  
>
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