[cisco-voip] PickUp over SIP trunk

[Wes Sisk]

Are inbound calls from the SIP trunk presented to the same CM server 
where phones are registered or is it a different CM server?

Also, how are the inbound calls routed to phones? Are they DIDs or are 
they distributed by something like Attendant Console, the 
huntpilot/huntlist/linegroup feature of CM, or possibly IPCC?

/wes

On Saturday, February 28, 2009 8:51:41 AM, Ratko Dodevski 
<rade239 at gmail.com> wrote:
> Hi Jason, thanks for shown interest and sorry for the late response. 
> To answer you, yes hold, resume, forward and all of the options work 
> just fine, but pickup isn't. I sniffed with wireshark, and it seems 
> like when you press pickup it disconnects and if you are dialing from 
> a mobile network it displays "Connection Error" on the mobile display. 
> by the way my CUCM is MTP for external calls.
>
> Any other ideas? I've opened TAC case but is going very slowly, and my 
> customer is getting anxious (it's one of the biggest banks in my country)
>
> Regards
> Ratko Dodevski
>
> On Wed, Feb 25, 2009 at 11:17 PM, Jason Burns <burns.jason at gmail.com 
> <mailto:burns.jason at gmail.com>> wrote:
>
>     When you park an external call like that it's going to put the
>     call on hold.
>
>     Does hold and resume work with external calls?
>
>     If not, then start there. Looking at the SIP Messages in the CCM
>     traces is a good place to start. If you want to tinker you can try
>     requiring an MTP  so that you don't need to renegotiate the media
>     mid call to the SIP Provider.
>
>     On Wed, Feb 25, 2009 at 6:22 AM, Ratko Dodevski <rade239 at gmail.com
>     <mailto:rade239 at gmail.com>> wrote:
>
>         Hi,
>         Once again I need some help,
>         I have, CUCM 6.1, which is connected through a SIP trunk to my
>         ISP and I have problem with Call PickUp group.
>         PickUp is working fine for internal calls, but when i have
>         some call from outside and i try to Pick Up call it hangs up.
>         Is there some limitation for SIP trunks maybe, or maybe
>         somebody already had this problem.
>
>         Regards
>         Ratko Dodevski
>
>         _______________________________________________
>         cisco-voip mailing list
>         cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>         https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090228/e90825fd/attachment.html>