[cisco-voip] PickUp over SIP trunk

[Mark Holloway]

Do you know what kind of SIP platform your ITSP is running?  

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ratko Dodevski
Sent: Saturday, February 28, 2009 6:52 AM
To: Jason Burns
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] PickUp over SIP trunk

 

Hi Jason, thanks for shown interest and sorry for the late response. To
answer you, yes hold, resume, forward and all of the options work just fine,
but pickup isn't. I sniffed with wireshark, and it seems like when you press
pickup it disconnects and if you are dialing from a mobile network it
displays "Connection Error" on the mobile display. by the way my CUCM is MTP
for external calls.

Any other ideas? I've opened TAC case but is going very slowly, and my
customer is getting anxious (it's one of the biggest banks in my country)

Regards
Ratko Dodevski

On Wed, Feb 25, 2009 at 11:17 PM, Jason Burns <burns.jason at gmail.com> wrote:

When you park an external call like that it's going to put the call on hold.

Does hold and resume work with external calls?

If not, then start there. Looking at the SIP Messages in the CCM traces is a
good place to start. If you want to tinker you can try requiring an MTP  so
that you don't need to renegotiate the media mid call to the SIP Provider.

On Wed, Feb 25, 2009 at 6:22 AM, Ratko Dodevski <rade239 at gmail.com> wrote:

Hi,
Once again I need some help, 
I have, CUCM 6.1, which is connected through a SIP trunk to my ISP and I
have problem with Call PickUp group. 
PickUp is working fine for internal calls, but when i have some call from
outside and i try to Pick Up call it hangs up.
Is there some limitation for SIP trunks maybe, or maybe somebody already had
this problem.

Regards
Ratko Dodevski

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