[cisco-voip] Outbound CLI problem again

James Dust james.dust at charles-stanley.co.uk
Thu Jan 8 08:45:17 EST 2009


Thanks guys,
 
I have checked the debug, and the issue is that call manager is trying
to send the cli of the calling party, onto the external number the DN is
forwarded too.
 
Is there a way around this?
 
Regards
 
James
 

________________________________

From: Samuel Womack [mailto:samuel.womack1 at gmail.com] 
Sent: 07 January 2009 18:35
To: Norton, Mike
Cc: James Dust; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Outbound CLI problem again


I've also seen an issue where the CALLING PARTY IE NUMBER TYPE UNKNOWN *
and the CALLING NUMBERING PLAN need to be set to NATIONAL and ISDN
respectively (under Gateway configuration), otherwise with the default
CISCO CALLMANAGER settings the BTN (main number) will display on all
Phone Calls. 

Pretty sure this isn't the issue you are having, but this is good
information to have because this issue doesn't occur in most cases when
dealing with the Telco and PRIs...



On Jan 7, 2009, at 12:21 PM, Norton, Mike wrote:


	
	Are you sure it is sending out incorrect CLI? Debug on the
gateway to see what is being sent.
	
	It is possible you are sending the correct info, but your telco
is altering it. Often if you try to send out CLI as a number that you
don't own (which would be the case when forwarding out a call that
originated outside), the telco will replace it with your BTN.
	
	--
	Mike Norton
	I.T. Support
	Peace Wapiti School Division No. 76
	Helpdesk: 780-831-3080
	Direct: 780-831-3076
	
	
	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
	Sent: January-07-09 9:19 AM
	To: cisco-voip at puck.nether.net
	Subject: [cisco-voip] Outbound CLI problem again
	I have a problem in one of our branch office's with a H323
gateway.
	I am sending the CLI of the users DDI number, and am achieving
this by using the 'Calling Party Transformations Mask'
	The problem I am getting is when a user forward's their phone to
their mobile phone for instance, by using the 'Call Forward All' key on
their phone.
	When the call is forwarded it sends out the CLI of the first DDI
in the range.
	Is there any way around this?

	James Dust 
	Team Leader 
	ICT Network Infrastructure & Communications Department 
	Charles Stanley & Co Ltd 
	Tel: 020 7149 6314 
	Mob: 07989 491136 
	mailto: james.dust at charles-stanley.co.uk
<mailto:james.dust at charles-stanley.co.uk> 


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