[cisco-voip] CUCM 5.0(4) Firmware Uploading Issue

[Najeeb Mohammed]

Dear Wes,

Thanks for your reply.

One question for you. You uploaded the firmware using FTP or SFTP or CD/DVD
? *(I tested the cmterm-7975-sccp.8-3-3.cop.sgn from Cisco.com on cm612 and
cm513 and it worked fine.)*


*"Offhand I wonder why you are using firmware 8.3.3"
*From cisco.com i came to know that for cucm 5.0(4) the only version
supported is firmware 8.3.3 .


*Was that from the install/upgrade web page in CM?*
Ya its from Install/Upgrade page


Also i tried with DVD/CD option, tat also having error *" Mount Failed"*
The only option remaining is to try with *SFTP*. I ll inform the status
later.

Regards
Najeeb

On Mon, Jan 12, 2009 at 8:50 PM, Wes Sisk <wsisk at cisco.com> wrote:

>  Hi Najeeb,
>
> Offhand I wonder why you are using firmware 8.3.3.  This is quite old and
> has many known defects.  Why not consider a later release such as 8.4.2?
>
> I tested the cmterm-7975-sccp.8-3-3.cop.sgn from Cisco.com on cm612 and
> cm513 and it worked fine. I do not have a cm504 currently available to
> test.  The md5 you state below appears correct.  Was that from the
> install/upgrade web page in CM?  Would be good to verify the md5 there as
> there may be some problem in transfer from your SFTP server or DVD to your
> CM server.
>
> /Wes
>
>
> On Monday, January 12, 2009 8:48:11 AM, Wes Sisk <wsisk at cisco.com><wsisk at cisco.com>wrote:
>
> Hello Najeeb, Please confirm the file was not renamed after download.  The
> file name is part of the signing of the file.  See my previous post here:
> http://puck.nether.net/pipermail/cisco-voip/2008-November/040028.html
>
>  Regards,
> Wes
>
>  On Jan 12, 2009, at 2:30 AM, Najeeb Mohammed wrote:
>
>
> Hi ,
>
> I am
> facing an error while uploading the firmware for 7975 in cucm 5.0(4).
> The firmware file is cmterm-7975-sccp.8-3-3.cop.sgn and the error
> message is "The selected signed file could not be authenticated. The
> file might have been tampered with or an error might have occured
> during download. Please verify the MD5 hash value against the Cisco
> Systems web site: 7f:8f:02:41:74:82:4b:09:da:4a:09:d3:e9:fd:16:94 "
> I Compared  the MD5 Hash values of the uploaded file and from cisco
> website , its same. I don't know what went wrong. File uploading is
> done through FTP.
>
> Thanks and Regards
> Mohammed Najeeb
> Support Engineer
> IT & Telecom Division
> P O Box 1869
> P.C 112, Ruwi
> Muscat
> Sultanate of Oman
> www.it.alkhalili.com
> Telephone:
> +(968) 24816303
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>
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-- 
--Najeeb--
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