[cisco-voip] UCCX hardware question

[Lelio Fulgenzi]

The bottom line is this. If you want TAC support, you have to match what is listed in www.cisco.com/go/swonly to the letter. It's sorta like your local diner's breakfast special - no substitutions please. 

That being said, it sounds like you need an extra drive. Four drives are a must. You can remove them later but the install needs them. 

----- Original Message ----- 
From: "Rossella Mariotti-Jones" <rossella at chemeketa.edu> 
To: cisco-voip at puck.nether.net 
Sent: Thursday, January 15, 2009 7:39:48 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] UCCX hardware question 




We have a DL380-G5 with 3 72Gb SAS drives that we’d like to use for UCCX 5. Our server however has 2 Quad Cores (E5440) instead of 2 Dual Cores (5140 per Cisco/HP specs). Needless to say the install pukes and gives a drive count fatal error. The way I see it I have three options: 

1. Pull out one Quad Core, the only reason why I haven’t tried this is that I don’t have a terminator handy, if I do this will it work? Will TAC support it? 

2. Leave the 2 Quad Cores alone, add 1 drive for a total of 4 72Gb drives, will it work? Will TAC support it? 

3. Buy a new server that meets Cisco’s specs 



Your advice will be greatly appreciated. 

Thanks in advance. 



rossella mariotti-jones | network analyst | chemeketa community college | rossella at chemeketa.edu | 503-589-7775 

P Please consider the environment before printing this email. 


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