[cisco-voip] Unity VM Transfer Option

[Lelio Fulgenzi]

It would be good if they provided a "supervised transfer" option here...but they don't. It's a release to switch transfer at this point, so Unity no longer has any control. 

You might be able to set it up so that 0 goes to another call handler setup for supervised transfers...but not sure if that would work or not. You'd have to play with the logic. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "JASON BURWELL" <JASON.BURWELL at foundersfcu.com> 
To: cisco-voip at puck.nether.net 
Sent: Friday, January 16, 2009 4:30:08 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Unity VM Transfer Option 


I am running Unity Connection 7 and CUCM 6.1. I have some users that have custom zero out coverage to other extensions. Right now when a caller reaches User A's voicemail and presses zero, the call is transferred to User B. If User B does not pickup it goes to their voicemail. 

Is there a way to have the following scenario instead- Call goes to User A, after zero out call rings User B. If User B does not pickup, call goes to User A voicemail. 

Thanks 
Jason 

_______________________________________________ cisco-voip mailing list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090116/ede45fef/attachment.html>