[cisco-voip] Click to call 7.0 and CCM 6.1(2)

[Jason Burns]

Ruben,

Do you have any other WebDialer based applications in your system?

The WebDialer process is limited to 2 calls per second. This shouldn't be a
problem though unless you're running something else that uses WebDialer
heavily.

Getting that error message when you log in is even more interesting.

Can you make sure the IP Phone Authentication URL is correct on the
Enterprise Parameters web page? Also make sure that the phone has "Allow
Control of device via CTI" enabled and is associated with the correct user
from the User config page.

On Tue, Jan 20, 2009 at 10:35 AM, Ruben Montes (Europe) <
Ruben.Montes at eu.didata.com> wrote:

> Hello,
>
> Customer wants to run Click to Call application. We have configured
> everything following the installation guide. When we try to login using
> the user and password, we get the following error:
>
> The service is overloaded. Retry the call.
> If the problem persists, please contact your phone administrator
>
> Any help would be appreciated.
>
> Thanks,
>
> Ruben
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>
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