[cisco-voip] Unity 5.x Exchange 2k7 issues

[Joel Perez]

Hey Guys,

Ran into an issue with a new UM install of Unity5 and Exchange 2007 SP1.
The installation went fine, no issues no errors.

Began to run some tests and even though I could leave VM I couldnt retrieve
them and they are not showing up in Outlook.
Quick browse of the EventViewer showed me the following 2 messages over and
over.

Event Type:    Error
Event Source:    CiscoUnity_Doh
Event Category:    Error
Event ID:    32017
Date:        1/22/2009
Time:        1:15:45 PM
User:        N/A
Computer:    UNITY-MIAMI
Description:
Doh logon failed due to messaging component logoff error: 80040605H


Event Type:    Error
Event Source:    CiscoUnity_Doh
Event Category:    Error
Event ID:    32009
Date:        1/22/2009
Time:        1:15:45 PM
User:        N/A
Computer:    UNITY-MIAMI
Description:
Doh logon failed due to messaging component initialization error: Access is
denied.

 Event Type:    Warning
Event Source:    CiscoUnity_UMR
Event Category:    UMR Thread Error
Event ID:    112
Date:        1/22/2009
Time:        12:24:33 PM
User:        N/A
Computer:    UNITY-MIAMI
Description:
The Unity Message Repository still cannot communicate with the Partner Mail
Server to deliver messages.  Messages will continue to be held in the
temporary store until the mail server is available. 240


I checked the permission using the latest wizard and got this error on the
MsgStoreSvc account:

Receive As(Receive-As\) Right: ACCESS DENIED because a Deny ACE takes
precendent over an exact Allow ACE.
The deny was inherited from the container above.
Deny inherited from group: INTRANET\Exchange Organization Administrators
Container: CN=Journal Database,CN=Journal Storage
Group,CN=InformationStore,CN=MAIL1,CN=Servers,CN=Exchange Administrative
Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Hansberger Global
Investors,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=intranet,DC=hansberger,DC=net
Send As(Send-As\) Right: ACCESS DENIED because a Deny ACE takes precendent
over an exact Allow ACE.
The deny was inherited from the container above.
Deny inherited from group: INTRANET\Exchange Organization Administrators

Had the AD admin remove that account from the Exchange Org Admin group and
leave it as a local account on the Exchange server, reran the perm wizard
and now the error is gone.
But im still getting the same errors. I made sure it wasnt a Domain Admin
account due to the Explicit deny rules.
I made sure all the services were running on the Unity server. I ran
syscheck and everything comes back fine.
The partner Exchange server has more than enough disk space, and is
reachable from Unity via name and IP. I have restarted Unity a few times
after each change but have not had a chance to restart Exchange.

Im about to open up a Tac case but wanted to reach out to the list before I
did that.

Thanks,

Joel P
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