[cisco-voip] ata redials when other party goes on hook

[Rossella Mariotti-Jones]

Hi all, we are having a problem with our ATA 186 units, we have quite a
few around campus but this particular one is connected to a button at
parking permit issuing facility. People drive up, they push the button,
it rings down to Public Safety, they pick up the phone and speak to the
customer, then they hang up, the ATA never hangs up and instead redials
Public Safety right away. So far the workaround has been asking the
customer to push the button again after they're done talking with Public
Safety, this hangs up the call. I would assume this might be a bug. Does
anyone have any experience with this? Thanks in advance.

 

rossella mariotti-jones | network analyst | chemeketa community college
| rossella at chemeketa.edu | 503-589-7775

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