[cisco-voip] I can´t get information from CAR

[Victor Rodriguez]

The version is 4.1(3)es126, i see the CDR insert activated and when i check thee statistics this is the information, after that I check again and works

 

Thanks for you help

 

Table Information 

  Database Name

Table Name

Total No. of Records

Latest Record

Oldest Record

CAR

Tbl_Billing_Data

312655

29 Jan 2009 00:11:43

2 Oct 2008 00:17:15

CAR

Tbl_Error_Log

239

29 Jan 2009 01:01:28

5 Oct 2008 01:00:15

CAR

Tbl_Purge_History

0

-

-

CDR

CallDetailRecord

544916

29 Jan 2009 09:31:33

3 Sep 2008 13:04:43

 

 

-----Original Message-----
From: Erick Bergquist [mailto:erickbee at gmail.com] 
Sent: Jueves, 29 de Enero de 2009 12:25 a.m.
To: Victor Rodriguez
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] I can´t get information from CAR

 

What version of Call Manager?

 

Some things to check, go under Call Manager Service Parameters for

each server and make sure CDR Enabled flag is set to True. This

setting is per server and if it is false, then that server isn't

writing it's CDRs to the database.

 

Make sure your CAR scheduler/loader are enabled. If Windows, make sure

CDR Insert is started and running fine.

 

Under CAR Web page, go to System -> Database -> Manual Purge (this

text changed in versions so may vary), then when that screen comes up

click on the big TABLE INFORMATION Button which will show you the

dates of the oldest and latest record in the database tables.

 

 

That should be enough to get started...

 

On Wed, Jan 28, 2009 at 10:39 PM, Victor Rodriguez

<victor.rodriguez at neoris.com> wrote:

> Hi.

> 

> 

> 

> I have a problem with CAR, when i try to get a Gateway details it appears

> this error, what can I do to fix this issue.

> 

> 

> 

> 

> 

> Thanks

> 

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