[cisco-voip] Integration of CUPS 7.x with CUCM 7.x and Microsoft OCS

Ryan Ratliff rratliff at cisco.com
Thu Jul 2 13:56:44 EDT 2009


You missed the second part of step 4.  That error means the phone has  
not been subscribed to any IP phone services.

-Ryan

On Jul 2, 2009, at 1:41 PM, vaijanath sonvane wrote:

Hi All,

We are integrating CUPS 7.0.3 with CUCM 7.0.2 and Microsoft OCS. At  
present we have integrated CUCM ver 7.0.2 with CUPS ver 7.0.3. I have  
followed the Cisco Guide as well as attached document. We are using  
the Cisco 7940. Done the following configuration for the IP Phone:

1. Configured SCCP IP Phone in CUCM with DN
2. Configured the End user and associated the configured IP Phone
3 Configured the end user on IP Phone configuration Settings as well  
as on DN.
4. Configured the IP Phone Service and Subscribed on the Phone.
5. Assigned the License capabilities for that user

But when I Press the Services button on IP Phone I am getting the  
below message:

"You were trying to access IP Phone Messenger service from a device  
not provisioned on Cisco CallManager server. Please work with your  
system administrator to get this device configured."

Is there any problem in the configuration? Does anyone know what  
colud be the problem? How will I know the status of phone ( on- 
hook,off-hook etc.) on the dissplay of IP Phone.

Please help.Thanks in Advance.....

-- 
Best Regards,

Vaijanath Sonvane

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