[cisco-voip] UCCE

[Paul]

Outbound option is for outbound calling campaigns such as political or other unsavory unsolicited telephone call campaigns that are likely to get those of us that live in the US a call by the US Federal Trade Commission.

Your best bet for information on UCCE is to read the SRNDs by Cisco as well as the administration guide, the installation guide, and the configuration guide.




________________________________
From: Maryam Moghaddas <marmin79 at yahoo.com>
To: Cisco VOIP <cisco-voip at puck.nether.net>
Sent: Tuesday, July 7, 2009 8:35:33 AM
Subject: [cisco-voip] UCCE


Dear all,

There are some ambiguous terms with UCCE for me. The first is " self service" . I understand from this phrase that there is no need for a human agent to interact with such a service, but I can not percieve what component from UCCE does this & how?
The second term is " Outbound option". Where do we need to include such an option in our UCCE bundle? & what is the exact meaning?

Thank you,
Maryam