[cisco-voip] Pressing Confrn Causes Call To Disconnect?

[Curtis, Adam]

Over the couple of days our users have noticed that if they are on a call and want to conference someone else in they press the Confrn button, dial the number and the person answers, but when they press the Confrn button again one or both parties are dropped from the call. Is this a codec issue? If so, what log traces should I be looking for? I tried this with a remote site, cell phone, and internal phones and it always disconnects but if I conference in voicemail and they auto attendant it works fine.. Any ideas would be greatly appreciated!

Thank you,

Adam Curtis
Pizzagalli Construction Company
IT Support Technician
(802) 651-1319
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