[cisco-voip] PIMG configs

[Lelio Fulgenzi]

Here's a sample of what you should see using the port status monitor (Connection 7). The number you dial should be a direct call to the voice mail ports (whether through translation, hunt pilot, or calling a port directly) and it should be hitting the attemptsignin rule. 

I don't think I saw what version of Unity/Connection you are using and/or if it has partitions and search spaces. We need this information to continue helping. 



14:34:30, New Call, CallerId=71301, CalledId=, RedirectingId=, Origin=16, Reason=1, CallGuid=F2FCF09E35584EA780C1A600763C0F4B, CallerName=BRENDASDESK, LastRedirectingId=, LastRedirectingReason=1, PortDisplayName=UoGHiCom300E-001 
[Origin=Unknown] [Reason=Direct] 
14:34:30, AttemptSignIn 
14:34:30, State - AttemptSignIn.cde!Dummy 
14:34:30, Event is [NULL] 
14:34:30, SubSignIn 
14:34:30, Subscriber Sign-In 
14:34:30, State - SubSignIn.cde!AnswerPhone 
14:34:31, Event is [TrueEvent] 
14:34:31, State - SubSignIn.cde!AuthenticateUser 
14:34:31, -->SubAuthenticate 
14:34:31, State - SubAuthenticate.cde!TryCounter 
14:34:31, Event is [NULL] 
14:34:31, State - SubAuthenticate.cde!GatherID 
14:34:31, Event is [TrueEvent] 
14:34:31, State - SubAuthenticate.cde!ApplySubscriberSettings 
14:34:31, Event is [NULL] 
14:34:31, State - SubAuthenticate.cde!LoadSubscriberMinimalData 
14:34:31, Event is [NULL] 
14:34:31, State - SubAuthenticate.cde!GatherPIN 
14:34:31, -->SubAuthenticatePW 
14:34:31, State - SubAuthenticatePW.cde!ValidatePwd 
14:34:36, Event is [HangupEvent] 
14:34:36, <--SubAuthenticatePW 
14:34:36, Event is [HangupEvent] 
14:34:36, <--SubAuthenticate 
14:34:36, Event is [HangupEvent] 
14:34:36, Idle 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Edward Countryman" <Edward.Countryman at provena.org> 
To: "Pat Hayes" <pat-cv at wcyv.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Wednesday, June 3, 2009 2:33:27 PM GMT -05:00 US/Canada Eastern 
Subject: RE: [cisco-voip] PIMG configs 

Examining call logs shows that when the VM pilot is dialed by user directly the "redirected number" field is not filled in. 

My question however is, should I expect it work by tweaking the PIMG or is this a limitation on the TDM side?? 

-----Original Message----- 
From: Pat Hayes [mailto:pat-cv at wcyv.com] 
Sent: Tuesday, June 02, 2009 5:27 PM 
To: Lelio Fulgenzi 
Cc: Countryman, Edward; cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] PIMG configs 

Sounds more like Unity isn't getting the call info from the PIMG. Get 
a packet capture or look at the SIP traces (either from Unity or the 
PIMG), is there a calling party number or is it anonymous? Most likely 
culprit is a problem with the parsing rules on the PIMG, double check 
that you loaded the right config file during install. 

On Tue, Jun 2, 2009 at 5:38 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote: 
> I just completed a PIMG integration with Unity Connection 7 and it went 
> fairly well. We get the appropriate sign-in process, i.e. enter your PIN, 
> rather than *. 
> 
> The only thing I can think of is partitions included in the search space of 
> the default routing rule. 
> 
> If you're using Unity (without partitions), not sure. 
> 
> I'd open a case with the TAC. They're usually pretty good. 
> 
> 
> --- 
> Lelio Fulgenzi, B.A. 
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
> "Bad grammar makes me [sic]" - Tshirt 
> 
> 
> ----- Original Message ----- 
> From: "Edward Countryman" <Edward.Countryman at provena.org> 
> To: cisco-voip at puck.nether.net 
> Sent: Tuesday, June 2, 2009 5:27:54 PM GMT -05:00 US/Canada Eastern 
> Subject: [cisco-voip] PIMG configs 
> 
> I've recently deployed PIMGs in my environment to enable users from our 
> Nortel and Avaya legacy systems to become unity users. 
> 
> 
> 
> Although working ok, (lamps and greetings) pbx users are not recognized when 
> they call into to check their messages. When unity says "Hello" they are 
> required to press * then their 6 digit mail box id. 
> 
> 
> 
> While not the end of the world; I was curious to see if this could be 
> corrected. Thoughts? 
> 
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