[cisco-voip] License Count?

[Jim Reed]

DUH! Ol' Dopey Me!  It's under System > Control Center > License Information (In the upper right hand corner).  Let the flogging begin...
--
Jim Reed
Technology Wrangler
Swift Communications, Inc.
970-683-5646 (Direct)
970-683-5650 (Fax)



On 6/5/09 9:57 AM, "Micah Bennett" <mbennett at als-xtn.com> wrote:

Jim

If you look under subsystems / jtapi / jtapi call control group, your system should show Number of Licensed IVR Ports.

My understanding is that each agent license comes with 2 IVR ports.  For example, I know I have 115 agent licenses and my licensed IVR ports shows 230.  You should be able to devide your IVR ports in half and that is the number of licensed seat agents you have.

I know the system (ours is premium) only supports a max of 300 IVR ports so once you get to 150 agents, you are maxed out on ports.

I don't know that this is a set in stone rule, but it is what our install partner explained to me.


Micah Bennett
Telecommunications Admin
Active Outdoors

________________________________

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Friday, June 05, 2009 10:45 AM
To: Jim Reed
Cc: VoIP
Subject: Re: [cisco-voip] License Count?

I think you have to go back and look at your license files.  They didn't have a part on appadmin for that from what I can remember.



Scott

On Fri, Jun 5, 2009 at 8:16 AM, Jim Reed <jreed at swiftnews.com> wrote:
Anyone know where in IPCC 4.x you find out how many agents you're licensed
for?  Figured it would be under the system menu somewhere but haven't been
able to find it yet.

Thank You...
--
Jim Reed
Technology Wrangler
Swift Communications, Inc.
970-683-5646 (Direct)
970-683-5650 (Fax)


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