[cisco-voip] CallManager call duration limit setting

Wes Sisk wsisk at cisco.com
Tue Jun 16 11:55:49 EDT 2009


Sending that message consistently definitely makes a difference.

/Wes

On Tuesday, June 16, 2009 11:08:44 AM, Lelio Fulgenzi 
<lelio at uoguelph.ca> wrote:
> We do. But we usually get the same old story. They agree with you but 
> it's all they can do.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Paul" <asobihoudai at yahoo.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Jonathan Madziarczyk" 
> <JMad at cityofevanston.org>
> Cc: cisco-voip at puck.nether.net
> Sent: Tuesday, June 16, 2009 11:04:04 AM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] CallManager call duration limit setting
>
>
> Welp, that's what those surveys at the closure of your cases are for. 
> You put something specifically and factually negative on the report 
> and you're sure to get a call back from their manager.
>
>
>
> ________________________________
> From: Lelio Fulgenzi <lelio at uoguelph.ca>
> To: Jonathan Madziarczyk <JMad at cityofevanston.org>
> Cc: cisco-voip at puck.nether.net
> Sent: Tuesday, June 16, 2009 10:59:13 AM
> Subject: Re: [cisco-voip] CallManager call duration limit setting
>
>
> OK - so it's not just me. I've seen a lot less help from the TAC with 
> respect to replicating what we have and trying until it works then 
> giving us the solution.
>
> I'm seeing more of what you just presented. With a lot more "shoulda, 
> woulda, coulda" ...
>
>     * try this, it should work
>     * well, if you're running into this bug, doing this should work
>     * etc...This level of confidence doesn't leave us with warm fuzzy 
> feelings. That's for sure.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Jonathan Madziarczyk" <JMad at cityofevanston.org>
> To: cisco-voip at puck.nether.net
> Sent: Tuesday, June 16, 2009 10:55:03 AM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] CallManager call duration limit setting
>
>
> Heh, at least you get to talk to them.
> This new emerging model of TAC saying “try this”, you try it and
> respond 5 min later with “nope that didn’t work, what next”
> followed by 24 hours of silence is getting on my nerves.
>  
>  
>  
>
> ________________________________
>
> From:cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
> Sent: Tuesday, June 16, 2009 9:44
> AM
> To: Matthew Saskin
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip]
> CallManager call duration limit setting
>  
> OT:
>  
> I found out about that time limit on a TAC call.  At exactly 12
> hours the call dropped.  =)
>  
> Scott
> On Tue, Jun 16, 2009 at 4:16 AM, Matthew Saskin <msaskin at gmail.com> wrote:
> I'm pretty sure you can't llimit duration of specific types of calls.
> The service parameter you found is indeed a time limit, but its
> applied to all calls.
>
>
> On 6/16/09, Alan Su <cj.alan at gmail.com>
> wrote:
> > Dear All,
> >
> > I would like to configure a call duration setting to limit the outbound
> PSTN
> > call in 30 mins at most, but I can't find any related fields in router
> > pattern. The only thing I found is "maximum call duration" in
> service
> > parameter but it doesn't manage the call duration limit. Does anyone 
> know
> > how to implement the duration limit for outbound calls? Please kindly
> > advise, thanks a lot~
> >
> > Regards,
> > Alan
> >
>
>
> --
> Matthew Saskin
> msaskin at gmail.com
> 203-253-9571
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>
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